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We’re looking for someone who is detail-driven, solutions-oriented, and comfortable managing multiple responsibilities in a fast-paced environment. The right candidate enjoys helping others, takes initiative when resolving issues, and maintains a high level of professionalism at all times. This position plays a key role in ensuring smooth communication between customers, sales staff, and internal departments.
Primary Responsibilities
Act as a point of contact for customer questions, service requests, and order updates
Support sales team activities, including account coordination and documentation
Process customer orders and monitor delivery timelines
Assist with accounts receivable, accounts payable, and inventory tracking
Research and resolve discrepancies or service concerns using strong problem-solving skills
Maintain accurate records, reports, and supporting documentation
Answer incoming calls and provide courteous, professional assistance
Perform general administrative and clerical support tasks
Handle sensitive information with discretion and confidentiality
Required Qualifications
3+ years of experience in an administrative or customer service-focused role
Experience supporting accounting functions and inventory processes
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Strong written and verbal communication skills
Excellent organizational skills with keen attention to detail
Ability to prioritize tasks and meet deadlines independently
Comfortable working both collaboratively and autonomously
Preferred: Experience with ERP systems such as Sage 100.
Ideal Candidate Profile
Self-motivated with a positive, professional demeanor
Strong critical thinking and troubleshooting abilities
Able to multitask and adapt in a dynamic work environment
Reliable, organized, and committed to high-quality work
$40,000 - $55,000 a year
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