Job Description - Supply Chain Senior Manager - Puerto Rico and the Caribbean
1. Build and enforce structured action plans with defined milestones, KPIs, and accountability checks. Collaborate with global supply chain, quality, and IT to integrate and localize tools like Computer Vision and AI/GenAI initiatives. Build strong internal stakeholder trust by maintaining consistency, clarity, and responsiveness. Ensure robust handover plans during PTO or absence to protect service continuity. Performance Measurement & Continuous Improvement Develop and implement a metrics-driven management system to track supply chain, financial, and service-level performance. Ensure full adoption and optimization of tools such as Power BI and Tableau. Build predictive capability through advanced analytics to support planning, risk management, and stakeholder confidence. Increased visibility and influence of the Puerto Rico team in regional and global supply chain strategies. Lead the regional supply chain strategy and ensure alignment with LATAM and global operational objectives (e.g., inventory optimization, field efficiency, and customer satisfaction). Translate global transformation goals—including automation, digitalization, and ESG commitments—into localized, executable action plans. Deliver operational plans that directly contribute to 2025 commercial strategy, customer service excellence, and profitability targets. Empower and develop the team with coaching, real-time feedback, and a results-driven mindset. Be present, visible, and directly involved in coaching, decision-making, and escalation handling. Create a culture of accountability, urgency, and continuous improvement across all levels. Bachelor's degree in Supply Chain, Engineering, Business, or related field; Master's or MBA preferred. 8+ years of experience in regional or international supply chain leadership, preferably in medical devices or pharmaceuticals. Fluent in English and Spanish; strong cross-cultural communication skills. Deep experience with ERP (SAP preferred), data platforms (Power BI/Tableau), and project leadership in regulated industries. Six Sigma, Lean, or APICS certification. Experience in leading under corrective action or performance turnaround scenarios. Knowledge of LATAM supply chain regulations, trade laws, and operational constraints. Familiarity with global supply chain transformation trends (digital supply chain, ESG, advanced planning systems).
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