Support Engineer

Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. Evaluates high-level project requirements for the team and provides organizational or development support from initial concept through completion phases of projects. Contributes to design reviews in collaboration with engineers and leads implementation of highly complex designs. Manages and operates company products and/or components based on specifications, tolerances, and reliability. Monitors product performance, analyzes highly complex and critical failures or malfunctions, and drives the development and implementation of corrective action. Leads team to collect, integrate, and interpret data and information from multiple sources and stakeholders across functional areas to help others understand highly complex and ambiguous specifications and develop solutions to challenging problems. Collaborates globally with cross-functional and/or external stakeholders to develop, integrate, and/or execute large initiatives. Bachelor's degree and 5+ years of Support Engineering or related work experience. OR Associate's degree and 6+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 7+ years of Support Engineering or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience. Experienced in maintaining all mechanical and electrical aspects of an electric and gasoline (both) car. Experienced in customizing body parts of vehicles. Must understand and be able to resolve problems relating to 12V and 48V electric issues in the car. Must understand CAN, audio, video and other wiring and resolve problems as they arise. Must be able to quickly diagnose and fix or suggest the actions needed for any mechanical problems. Must be able comfortable with terminologies, concepts and components of camera systems, audio systems, and other sensors. Must drive cars as and when needed, for testing, data collection and other similar needs. Ability to occasionally lift, carry, and position equipment or vehicle components weighing up to 50 pounds over short distances, with or without reasonable accommodation.