Support Engineer

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs.

Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability.

Conducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements.

A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Qualifications:

• B.S. in Science or Engineering (preferred) 

• 1-3 years industry experience (pulp & paper or water treatment preferred)  

• Documented results making process improvements, solving complex and non-routine technical problems

• Project management experience

• Strong relationship building skills

• Good communication skills both written and oral with multiple organizational levels

• Experience learning new concepts and/or technology and applying them

• Ability to work with autonomy

• Solid mechanical and electrical aptitude and skills. 

• Proficiency in MS Office programs (Word, Excel, PowerPoint)

Perks!

• Competitive health + wellness benefit plan

• Continuous professional development with many opportunities for growth!

• Recharge with paid time off, 3 floating holidays and separate sick days 

• Competitive Salary, Incentive Plan and Annual Merit Increases 

• 401(k) Plan with Match 

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]