Support Service Supervisor

Position Summary

We are seeking a hands-on, organized, and team-oriented Support Services Supervisor to oversee essential behind-the-scenes operations at our agritourism business. This role is responsible for leading and coordinating a diverse team supporting maintenance, parking, custodial services, and farm-related projects, ensuring a safe, clean, and welcoming environment for guests and staff. The ideal candidate thrives in a dynamic outdoor setting, enjoys leading teams, and is comfortable balancing daily operations with seasonal demands.

Key Responsibilities

Team Leadership & Supervision

• Supervise, schedule, and support staff across maintenance, parking, custodial, and farm project teams


• Provide training, coaching, and performance feedback


• Foster a positive, accountable, and safety-focused team culture


• Assist with hiring and onboarding seasonal and part-time staff

Operations Management

• Oversee daily operations to ensure facilities, grounds, and guest areas are clean, safe, and well-maintained


• Coordinate parking operations during peak times, events, and weekends


• Manage workflows and prioritize tasks across multiple departments

Maintenance & Facilities

• Ensure timely completion of repairs, preventative maintenance, and improvement projects


• Coordinate with vendors and contractors when needed


• Maintain equipment and ensure proper usage and storage

Custodial Oversight

• Ensure high standards of cleanliness across restrooms, public areas, and staff spaces


• Monitor supply levels and order materials as needed

Farm & Grounds Support

• Assist in planning and executing farm-related projects (fencing, landscaping, seasonal setup, etc.)


• Support seasonal operations such as festivals, harvest activities, and special events

Safety & Compliance

• Enforce safety protocols and ensure compliance with company policies


• Identify and address potential hazards


• Participate in incident response and reporting

Qualifications

• 2–5 years of supervisory experience in operations, facilities, agriculture, hospitality, or a related field


• Strong leadership and team management skills


• Ability to work outdoors in varying weather conditions


• Excellent organizational and problem-solving abilities


• Strong communication skills and a proactive mindset


• Experience with equipment, basic maintenance, or farm operations preferred


• Ability to lift 40+ lbs. and perform physical tasks as needed

Schedule & Work Environment

• Full-time position with weekend and seasonal peak availability required