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Support Services Dispatcher (EVS)

Job Description - Support Services Dispatcher (EVS)






Position Title






Support Services Dispatcher (EVS)








Job Description






Purpose & Scope:

As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as needed. The Support Services Dispatcher has frontline responsibility for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. In this capacity, the function of support services Dispatcher is also incorporated to include daily operational tasks, computerized record-keeping, and general office activities.

Must be able to communicate effectively with a wide variety of people. Must be able to maintain composure and handle stress in a busy office atmosphere. Must be able to represent the hospital and the department to all employees and visitors in a professional and friendly manner at all times.

Education:

High school diploma or equivalent is preferred.

Experience:

One year of office/clerical experience is preferred.

Typing experience is required.

One year of experience using Microsoft Office Suite is preferred.

Certification/Licensure:

None.









Additional Job Description






At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities. 
 
In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. 
 
VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. 
 
The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law. 
 
VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. 
 
VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations. 





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