Support Services Specialist

 The Baby Fold has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and post-adoption support. The Baby Fold is a unique resources with a strong and enduring heritage. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve.

Benefits:

• Medical, Dental, & Vision Insurance
• 403(b) Retirement Plan
• Life & Long-Term Disability
• Short Term Disability
• Health Savings Account
• Flexible Spending Account and Dependent Care Plan
• Paid Vacation, Personal time, Sick time, and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Headspace Care - coaching, therapy, & psychiatry
• Paytient - line of credit for medical, mental health, & veterinary services
• Candidly - student loan navigation support
• Mentorship, advancement, and professional development opportunities

Summary of Support Services Specialist

The Support Service Specialist provides administrative operations and kitchen/ food service support. This is a multifaceted support role that assists with administrative operations, compliance and recordkeeping, school nutrition support, and day-to-day support of facilities / Operations functions. The position requires flexibility and a willingness to assist in a variety of capacities to support school operations. This position communicates effectively and promotes collaborative problem solving by demonstrating care and respect in considering the diverse experiences and perspectives of others. The ideal candidate will have prior administrative experience and thrive in a fast-paced, team-oriented environment with a wide variety of responsibilities. This role supports the Support Services Manager and requires someone who is organized, adaptable, proactive, and comfortable balancing changing priorities 

WORK HOURS: Full time, 7:00 AM - 2:30 PM, Monday through Friday, following the agency calendar.

LOCATION: 612 Oglesby Street, Normal, IL.

PAY: Hourly/ non-exempt, starting at $18.00 per hour, more based on experience and education.

• Provides administrative and clerical support to the Support Services Manager, including data entry, reporting, and operational coordination. 
• Assists with scheduling, tracking projects and overdue tasks, coordinating with contractors and vendors, and supporting efficient daily facility and nutrition services operations
• Maintains a calendar of regular inspections of Baby Fold properties and leased properties and monitors completion annually. 
• Assists with ISBE on-site reviews, corrective actions, and follow-up related to deficiencies or compliance requirements. 
• Assists in completing annual food inventory for year-end financial statements. Maintains records of training in compliance with OSHA, Health Department, and National School Nutrition Program requirements. Manages allergy forms, routinely checking that they are current and notifying the nurse of any menu changes. Assists as needed to ensure efficient kitchen operations. 

STATEMENT OF INCLUSION: The Baby Fold is committed to fostering a culture of respect and inclusion, where each individual feels empowered and where our differences are celebrated. We encourage each other to engage in meaningful conversations, seek out different perspectives, and continually work to cultivate an environment where all ideas are valued.

1. High school diploma or equivalent required; associate or bachelor’s degree preferred.
2. Must be at least 21 years of age.
3. Prior administrative or secretarial experience required. The ideal candidate is very organized, proactive, and persistent in following through on assignments and unresolved issues.
4. Previous experience in school nutrition or food service preferred.
5. School Food Handler Certificate, or ability to obtain upon hire. 
6. Working knowledge of Microsoft Office software and Google programs. 
7. Demonstrated skills in database management, recordkeeping, organization, and      maintaining accurate reports and statistics. 
8. Ability to establish priorities, maintain attention to detail, and manage multiple      responsibilities effectively. 
9. Excellent written, verbal, and interpersonal communication skills. 
10. Commitment to cleanliness, organization, and maintaining a safe work environment. 
11. Must pass necessary background checks. 
12. Must possess a valid driver’s license, reliable transportation, and auto insurance that      meets The Baby Fold minimum requirements. 
13. Demonstrated ability to work effectively with culturally diverse populations and a      diverse workforce. 
14. Mission-oriented and willing to apply The Baby Fold’s standards and beliefs in the      performance of job duties.