Support Specialist (Customer Service)

What We Offer:

• Flexible Schedule: Work from home and set your own hours.
• Health Insurance Reimbursement: Available after 3 months with the company.
• Career Advancement: Opportunities for income growth through commission, bonuses, and residuals.
• Work-from-Home Opportunity: Enjoy the convenience of a remote role.
• Supportive Environment: Collaborative team where success is shared.

Job Responsibilities:

• Achieve Production Goals: Meet your sales and business production targets.
• Sales & Service: Provide insurance quotes, conduct sales presentations, and close sales with both new and existing customers.
• Referral Program: Encourage and explain our referral program to clients to help grow your customer base.
• Cross-Sell & Up-Sell: Maximize each customer interaction by offering additional financial products.
• Training & Team Support: Share your expertise and help team members succeed.
• Compliance: Follow all underwriting, rating, and compliance standards.
• Customer Service: Build long-term relationships with clients and ensure satisfaction.
• Lead Generation: Engage in proactive lead generation through calls, texts, emails, and more.

Job Requirements:

• Life & Health License: Must hold an active Life & Health insurance license (in good standing). If you don’t have one, we’ll help you obtain and train you!
• Self-Starter: Ability to work independently and efficiently to meet goals.
• Positive Attitude: Enthusiastic, resourceful, and coachable.
• Strong Communication Skills: Professional phone etiquette, negotiation skills, and excellent communication.
• Relationship Building: Ability to develop strong relationships with both clients and team members.
• Problem-Solving: Effective handling of day-to-day challenges.
• Team Player: Collaborative, contributing to a positive team environment.
• Quiet Workspace: Must have a distraction-free environment to perform duties.

Preferred Traits:

• Strong work ethic and leadership potential.
• Career-minded with a long-term vision for growth.
• Comfortable multitasking across multiple systems and programs.
• Willingness to undergo a background check (in accordance with local laws).

What’s in It for You?

• Earning Potential: Commission-based pay with bonuses and residuals for consistent performance.
• Health Insurance: Reimbursement available after three months.
• Work-Life Balance: Set your schedule while working from home.

Ready to take your career to the next level? Apply now and become part of a growing team that rewards hard work and dedication!

Application Questions:

1. Are you willing to undergo a background check, in accordance with local laws/regulations?
2. Are you comfortable using multiple systems/programs at the same time.