Support Specialist - Meals on Wheels

Support your community while doing work that matters. Voluntary Action Center of Northern Illinois is seeking a compassionate and organized Support Specialist to join our Meals on Wheels team in Peru, IL. This full-time, Monday through Friday position works 7:00 a.m. to 4:00 p.m. and supports seniors and individuals in our communities through client intake and reassessments, wait list management, volunteer support, congregate meal programming, and other daily nutrition program needs.

At VAC, our work helps people remain independent, connected, and supported in the communities they call home. If you are looking for meaningful work with a mission-driven team, we would love to hear from you.

What You’ll Do

• Manage the Meals on Wheels wait list, including phone intakes, in-home assessments, reassessments, client files, and database updates.
• Help clients connect with available programs, resources, and services.
• Support Meals on Wheels and congregate meal operations, including meal counts, volunteer needs, donation slips, participant activities, and occasional meal service support.
• Maintain Time and Temperature Logs and other required documentation.
• Assist with reports, surveys, filing, phones, and general Nutrition team support.

Why Join VAC?

• Purpose-driven work; see the impact of what you do every day 
• Generous paid time off 
• Paid holidays & bereavement leave 
• Employee Assistance Program (EAP) 
• Opportunities for growth and development 
• A supportive and mission-focused team culture

• Associate degree in human services or a related field preferred.
• Two or more years of related social service, nonprofit, community-based, or nutrition program experience preferred.
• Strong customer service, communication, organization, and computer skills.
• Ability to handle confidential information with discretion.
• Valid Illinois driver’s license, acceptable driving record, and reliable transportation.
• Illinois Food Manager Certification or ability to obtain within 30 days of hire.
• Ability to travel locally and work occasional evenings or weekends as needed.
• Comfortable visiting client homes and occasionally lifting up to 30 pounds.

Physical Requirements

Primarily office-based with occasional driving and backup support in congregate dining and kitchen areas. Requires standing, walking, bending, reaching, and occasional lifting or moving up to 30 pounds.

Voluntary Action Center is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, marital status, veteran or military status or any other status protected by law.