Support Staff Supervisor

SALARY RANGE

WORK ASSIGNMENT DETAILS

Waukesha County's Department of Health & Human Services is recruiting for a talented Support Staff Supervisor. Under supervision, this position will manage or assist with managing the daily operation of the Mental Health Center, supervise the daily activities of the support staff, provide support services, and perform other duties as required.

DISTINGUISHING FEATURES OF THE CLASS

Performs skilled office support functions with a higher level of skill and independence required, maintains records, collects and disseminates data and information, responds to customer/client concerns and questions and performs basic cash management functions. Position handles a variety of assignments and problems independently. Requires intermediate office technology, math, and communication skills.  Work is performed under limited supervision.

SPECIFIC DUTIES OF THE POSITION:

The specific duties of the Waukesha County Department of Health and Human Services (WCDHHS) Support Staff Supervisor include, but are not limited to, the following:

• Supervises the activities of the Mental Health Center support staff. This includes planning, organizing, and approving weekly coverage schedules, as well as approving time off and overtime requests, approving timecards, auditing staff performance, and resolving any personnel issues.
• Establishes and maintains effective working relationships with staff and other County employees.
• Provides direct administrative, operational, and special project support to the Mental Health Center.
• Acts as a minute taker for open meetings, following all statutory requirements related to open meeting laws and Robert’s rule of order.
• Attends and actively participates in all Administrative Services and Mental Health Center management meetings.
• Conducts monthly and/or quarterly unit and rounding meetings with all direct reports.
• Serves as backup to other Administrative Services Division Support Staff Supervisors.
• Performs other duties as required.

Why Come Work for HHS?

CLASSIFICATION SPECIFICATION

To view the full classification specification for Support Staff Supervisor click here.  

Minimum Training & Experience Requirements
1.    High School Diploma or GED.
2.    Four years of office work experience, including one year at a responsible level (Senior Administrative Specialist).
3.    Recognized post high school training in business, administrative assistant, office technology, or a closely related field may be substituted for the required experience on a year-to-year basis to a maximum of two years.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit: https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.