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Support Team Manager (WESTOVER)

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Job Description - Support Team Manager (WESTOVER)


  1. Love our Lord and commit to our mission…


We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.



  1. Embody and embrace our Values…



  • Urgent Pursuit

  • Sacrificial Service

  • Intentional Development

  • Clear Communication

  • Complete Alignment

  • Excellent Execution



  1. Highly organized and able to work at an efficient and high output; have knowledge of or a growing knowledge of the items in their department(s); be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation; Able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)


Time Requirements: 


This position will require between 8 - 40 hours per week, depending on need and availability.



Travel Requirements:


Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store).



Position Duties/Rule of 5:



  • Excellent Customer Service

  • Greet every customer and treat them with respect, optimism, and joy at all times

  • Answer any and all questions for customers

  • Assist with any customer needs

  • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed

  • Share the vision and mission of Vapor Ministries with customers

  • Processing

  • Quickly and efficiently sort, price, and stock items in your department(s)

  • Meet daily, weekly, and monthly processing goals to drive revenue generation

  • Maintain a working knowledge of pricing, sales, and goals for your department(s) and work with managers to adjust as needed based on revenue trends.

  • Opening/Closing

  • Must open/close 1 day per week

  • If scheduled to open or close, perform and complete the opening/closing checklist procedures

  • Housekeeping

  • Ensure a properly organized workspace during operating hours

  • Close the department processing station and leave it organized, stocked, and ready to be used the next work day


5)   Receiving



  • If needed, provide backup for receiving during high traffic/high donation times or to assist in closing receiving during closing shifts.

Original job Support Team Manager (WESTOVER) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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