Support Technician

Resumo desta função

Day-to-Day:

The LCS (Logistics and Customer Service) specialist is a leader within the materials core team. The main objective is the successful implementation of WCM (World Class Manufacturing) principles in model and expansion areas of the facility as directed by the Cost Deployment matrix and the LCS Pillar Leader. 

The LCS Specialist will support the pillar lead in driving expansion based on priority, pillar activity follow up, knowledge transference, and required pillar updates.

Suas responsabilidades incluirão

Pillar expansion planning and execution with the pillar lead. 

Together with the pillar lead provide training to the model and expansion teams;

Coach the floor teams in the correct usage of the pillar tools and methods;

Be up to date in terms of knowledge and usage of NAR standards and spread across the plant. 

Keep a plant wide register of all documents pertaining to the LCS pillar standards such as Standard Operational Procedures, One Point Lessons and visual controls;

Review and submit pillar plant best practices and continuously review other plants best practices to find opportunities for reading across;

Identify and lead kaizen projects from inception to completion;

Prepare the presentation development for WCM audit activities;

Collaborate with joint pillar teams to create optimal parts delivery to the operator workstation;

Update LCS master plan as milestones are completed and drive actions to stay on schedule;

Prepare training material and serve as a trainer, coach, and facilitator;

Act as a resource to the Tulsa Operations to meet WCM and business goals

Be responsible for driving productivity improvements by role modeling, and utilizing WCM tools and strategies.

Be responsible to assess and improve work by utilizing WCM tools which appropriately balance ergonomics and safety, quality at the source, as well as meet the takt-time of the work area.

Requisitos mínimos

Understand the criticality of WCM System;

Role modeling and coaching key WCM tools;

Significant attention to detail, prolonged concentration, strategic thinking, and long term planning;

Domain (being able to design, execute, improve, apply extensively ) the use of 5T techniques to improve inventory control and visual management

Flexibility and the ability to simultaneously manage multiple tasks 

Must possess sound judgment, planning and analytical skills to relate to management and production leaders;

Self-motivation and advanced skills to identify & analyze scheduling capabilities to meet goals;

Strong SAP, Excel, Google Sheets skills and Google Slides / Powerpoint;

Ability to work with various reporting forms and multimedia material;

Strong verbal and written communication skills;

Outstanding people skills with the ability to work with multiple stakeholders;

The ability to create and implement new processes with minimal direction;

Ability to lift up to 35lbs;

Must be able to work overtime hours as needed to support service requirements