Surgery Scheduler

We are seeking a highly organized and detail-oriented Surgery Scheduler to join our team. The Surgery Scheduler will be responsible for coordinating and scheduling surgical procedures for patients. The ideal candidate will have excellent communication skills, be able to multitask, and work well under pressure.

Duties and Responsibilities:

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.  
• Interacts with patients’, physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information. 
• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.  
• Follows all written protocols and procedures of the Clinic.  
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. 
• Books surgeries based on physician volume maintaining appropriate standard turn-around times. 
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.  
• Adhere to policies regarding safety, confidentiality and HIPPA guidelines. 
• Other duties as assigned.
• Communicate with patients to provide information about their surgical procedures and answer any questions they may have
• Collaborate with insurance companies to obtain pre-authorization for surgical procedures

• High school diploma or GED required. 
• 1+ years surgery scheduling or related experience. 
• Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers.
• Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures. 
• Proficient in computers and relevant software applications and practice management technology. 
• Possession of strong problem-solving skills and sound judgment. 
• Exhibit high level of quality through attention to detail and monitoring of work. 
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.