Surgery Scheduling Coordinator

Schedule surgeries/procedures accurately, safely, and in a timely manner. To assist patients in a timely, courteous and compassionate fashion, maintaining a highly organized work area, while paying close attention to detail. 

Key Responsibilities:

• Schedule all surgery/procedures for the Iowa Orthopedic Center Physicians, including the main operating room, Ambulatory Surgery Centers, Outpatient Surgery Center, and all applicable surgery center locations. 
• Assist patients to obtain all pre-operative clearances and H&P’s in a timely manner ensuring that the patient’s surgical procedures are performed in the safest facility.
• Call representatives for surgical equipment as needed for each case. Complete documentation to support actions for each case such as document date, time, and representative to whom we spoke.
• Handle high volumes of incoming phone calls from physicians, patients and hospitals in a timely courteous manner.
• Prepare all hospital sheets and distribute them daily.
• Ensure that a packet of information has been sent or hand delivered to each patient regarding the type of surgery the patient is having and instructions to be followed, such as arrival time at the hospital, and instructions specific to each surgery. Make sure that the information given to the patient is documented in the patient chart.
• Provide patient education regarding information and expectations for surgical planning and procedures. 
• Provide weekly surgery schedule to each assigned provider along with the patient order, office visit note, print x-rays, etc.
• Developing and maintaining a professional working relationship with the assigned provider(s). 
• Customer service advocate for internal and external personnel. 
• Assist with other tasks as assigned.

• Associates degree in nursing, required. 
• RN with license to practice in the State of Iowa required
• Two years of experience in medical field, preferably scheduling and surgery, preferred
• Four years of previous professional work experience, preferred. 
• Mandatory reporting course within previous 5 years.
• Maintains BLS qualification.
• Excellent communication skills
• Basic computer skills. 
• Customer service experience preferred
• Ability to speak, read, write, and hear the English language without translation . 
• Ability to perform under high stress situations in a calm, caring, and safe manner. 
• Able to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.

Why Choose Iowa Ortho? 

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care: 

• Innovation that Drives Positive Outcomes (I) 
• Motivation for Exceptional Care (M) 
• Passion for Quality in Everything We Do (P) 
• Accountability Through Open and Honest Communication (A) 
• Commitment to Continued Growth (C) 
• Teamwork (T) 

Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more. 

Center of Excellence:?Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care. 

Cutting-Edge Environment:?Work in a state-of-the-art facility that embraces the latest advancements in medical technology. 

Team Atmosphere:?Join a collaborative team that supports one another and is committed to enhancing patient care. 

Professional Growth:?Opportunities for career advancement and continuous learning. 

Our team and be a part of our commitment to delivering gold-standard healthcare!? 

*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk. 

Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test. 

Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.