Surgery Scheduling Specialist - Atlanta Institute for ENT (Alpharetta Location)

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Performs the scheduling function for Physician Practices.  Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians’ offices. Requires specific knowledge of all clinical service lines for the operating rooms at all Northside surgical locations or any affiliated Outpatient Surgery Center.  Additional skills required include typing, experience using computerized documentation systems, strong customer service and problem solving.

1. Associate’s degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years’ experience in a clerical healthcare setting.
2. Demonstrated knowledge of medical terminology via prior healthcare experience, completion of a medical terminology course or a passing score on the medical terminology assessment.

PREFERRED

1. Bachelor’s degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field
2. Previous experience in hospital/medical office scheduling environment.
3. Demonstrates high level proficiency in the following software packages or equivalent:
4. Microsoft Office (Word, Excel, PowerPoint)
5. Demonstrated knowledge and skill in the use of a computerized scheduling system.
6. Experience interfacing with physician offices, other organization departments, and third-party payers.
7. Demonstrated ability to effectively communicate with individuals at all levels of responsibility.
8. Ability to work independently.
9. Highly developed interpersonal, facilitation, verbal communication, and written communication skills.
10. Must possess problem solving skills
11. Must possess excellent communication, organization, and interpersonal skills.
12. Ability to plan time effectively, balance multiple tasks, and execute projects to completion.