Surgical & Clinical Access Manager

Pay Range: $65,000–$70,000

Manhattan Gastroenterology / Midtown Endoscopy & Surgical Center is seeking an experienced, data-driven Surgical & Clinical Access Manager to oversee and optimize clinical and surgical scheduling across the practice and ambulatory surgical center.

Key Responsibilities:

• Oversee clinical and surgical scheduling, provider templates, and surgical blocks.

• Maximize provider, appointment, procedure, and operating room utilization.

• Monitor cancellations, no-shows, backfill opportunities, waitlists, and schedule capacity.

• Identify scheduling gaps, access barriers, and opportunities to improve patient conversion.

• Develop and monitor scheduling KPIs, reports, and performance dashboards.

• Lead and support scheduling staff, including training, workflow management, and accountability.

• Partner with physicians, clinical teams, front desk, AfterCare, billing, and administration to improve patient access and operational efficiency.

• Identify workflow issues and implement process improvements to increase productivity and reduce unused capacity.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, Operations, or related field; equivalent experience may be considered.

• 3–5 years of healthcare scheduling, patient access, surgical scheduling, or clinical operations experience.

• Leadership or management experience preferred.

• Strong analytical, organizational, communication, and problem-solving skills.

• Experience with EHR and scheduling systems required; eClinicalWorks experience preferred.

Benefits: Medical, Dental & Vision Insurance, PTO, Vacation, 401(k), and a professional and supportive work environment.

Manhattan Specialty Care is an equal opportunity employer.