Surgical Coordinator

Description

Who we are:

Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient.  Aligned Orthopedic Partners is recruiting for an experienced Surgical Coordinator.  

What you will do:

• Communicates effectively in a courteous and professional manner with patients, physicians, vendors, employees, guests and all others accessing the practice
• Coordinates scheduling of surgeries with patients during office visits and through phone consultation
• Serves as primary contact for surgical scheduling and coordination between surgical facility, patient and physician
• Adheres to all automated protocols established for surgical scheduling
• Accurately performs all required pre-certification and/or pre-authorization procedures prior to surgery; documents; assists Business Office Staff, as needed regarding pre-certification issues relevant to scheduled procedures and questions of medical necessity
• Accurately confirms surgery date with patient via phone and in writing, in a timely manner
• Faxes all required paperwork, pre-op orders, etc. to surgical facility for processing, in a timely manner; or notifies patients regarding pre-op orders/instructions per protocol, ensuring pre-op physicals are completed by PCP (7) days prior to scheduled surgery; ensures patients are informed that non clearance for surgery will result in rescheduling of the procedure and notification to the surgical facility
• Contacts joint representatives for implants, instrumentation, etc., as required
• Ensures verification of critical items relevant to surgery, in advance; confirmation of procedure, confirmation of correct side of body procedure will be performed on, confirmation of equipment availability (i.e. joints), confirmation of correctly prescribed medications (i.e. antibiotics)
• Ensures chart notes pertaining to the procedure are copied and forwarded to the X-ray Technologist to obtain films and provided to the surgeon, prior to the surgery
• Ensures surgery dates and all applicable information are correctly entered into the physician schedules and office scheduling software; works with appropriate individuals to resolve scheduling issues
• Updates physician schedules daily re: surgeries, meetings and other appointments
• Notifies Patient Care Coordinators of changes to physician schedules; coordinates accurate maintenance of computer scheduling system for patient office visits, in conjunction with the Front Desk Coordinator. Ensures surgical schedules and office visit schedules match and that changes are completed accurately, in a timely manner
• Prints and distributes surgical schedules weekly and revises schedules as needed
• Ensures surgical scheduling functions are covered daily for break/lunch relief
• Ensures surgical scheduling voicemail is regularly checked on a daily basis and messages are responded to in a timely manner
• Ensures adequate inventory of surgical scheduling forms and supplies

Experience Requirements:

High School Graduate with a minimum of three years experience in a surgical office.  

Demonstrates effective organizational skills, excellent written and verbal communication skills.  

Able to multi-task and capable of remaining calm in stressful situations.  

Able to use a multi-line telephone system, personal computer and related software and the billing computer program.  

Demonstrates keyboard proficiency.  

Knowledge of medical terminology and medical coding.  

Equal Opportunity Employer

Aligned Orthopedic Partners is an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.