Surgical Coordinator

A Sight360 company, we are building the region’s premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service.

The Surgical Coordinator's responsibilities include scheduling appointments with the Surgeon, calling patients to remind them about their appointments, rescheduling appointments, counseling patients, performing pre-surgical testing and scheduling patients' surgeries. The Surgical Coordinator will also file paperwork, prepare bills, work with insurance companies and be responsible for all necessary testing and obtaining all clearances/paperwork necessary for successful scheduling of patient surgeries.

Essential Functions and Responsibilities:

• Give new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
• Answer telephones and emails as well as common questions about surgical times, appointments, and instructions.
• Prepare patients' bills and sending them to the specific insurance company.
• Assist patients with their documents and sign-in procedures.
• Schedule patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
• Ensure adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory where appropriate.
• Understand surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
• Provide patients with pre and post-operative instructions.
• Review risks and benefits of surgery and review and witness patient signing consent.
• Manage surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records.
• Ensure all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.

Position/Type/ Expected Hours of Work:

• This is a full-time position onsite and core hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m.
• Potential for evening and weekend hours as required.

Qualifications:

• A High School diploma or equivalent.
• Experience in clerical, administrative, or secretarial work may be advantageous.
• Good computer, telephone, and typing skills.
• Strong customer service and communication skills.
• Strong organizational and multitasking skills.
• Familiarity with medical terminology, medical records, and medical coding.

Skills and Abilities:

• Superior interpersonal and communications skills.
• Ability to effectively multitask
• Attentive to detail and accuracy.

Benefits:

• Paid Time Off
• 8 Paid Holidays
• Scrub Reimbursement Program
• Medical, Dental, Vision
• Employee Discounts
• 401k and match