Surgical Counselor - Coastal Eye Care

Assists patient with all aspects of pre-operative preparations to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. Acts as a liaison between the office, surgical facility, patient and primary care physician.

• Educates patient regarding surgical options as per surgeon’s recommendations. 
• Reviews surgical estimate regarding out-of-pocket co-pays/deductibles, as well as cash pay pricing for elective refractive procedures. 
• Informs patient of financing options and assists with enrollment, as needed. Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations. Schedules all patient surgeries and pre-operative appointments, including those with the surgical facility, ophthalmologist, or technician. 
• Scheduled post-operative appointments. Collects all pertinent information for upcoming surgery, such as bookings, insurance, H&P, signed consent forms, and transfers to surgical facility.

Education:

• Required:  High school diploma or equivalent.
• Preferred: Some college

Experience:

• Required: 2 years of experience in a surgical specialty practice.
• Preferred:  Ophthalmology experience.

Certification:

• Not applicable.
   

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