Surgical Scheduler and Biller

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

Work Schedule: 8am - 4:30pm Monday - Friday

Responsible for scheduling surgical cases and reconciling any billing associated with those cases

JOB ROLE:

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification and should not be construed as an exhaustive list of all job duties

• Schedules surgical procedures for the GOR and DDC using the EPIC OPTime scheduling module.
• Coordinates and updates the schedule for DDC and GOR including cancellations, add-ons, time/date changes
• Collates and disseminates information to necessary personnel
• Verifies the accuracy for billing data and revise any errors. Monitoring assigned hospital billing and finance work queues to investigate and rectify EPIC OpTime charging issues.
• Review documents such as purchase orders, sales tickets, charge slips and hospital records to compute fees or charges due.
• Review logs for completeness, accuracy and compliance with regulations.
• Provide the OR’s with data regarding charging documentation errors and collaborate with leadership to improve nursing documentation.
• Maintain communication between surgical services department and corporate materials management and corporate finance departments to ensure accuracy and expediency in billing process.
• Attend daily poster review with GOR to review surgical posting for next 48 hours.
• Maintain open communication with OR leadership and Supply Chain/Surgery Support to ensure accuracy of surgical postings.
• Responsible for enforcing, maintaining and updating the Surgical Services Scheduling Policy and Procedure Book.
• Collaborates with multidisciplinary teams to improve customer satisfaction including surgeon and patient.
• Collaborates closely with OR coordinators and anesthesia charge to maximize efficient use of OR room utilization.
• Orients new surgeons’ office staff to scheduling procedures.
• Assists in organizing and participating in quarterly meetings with surgeon’s offices to review policy, procedures and discuss concerns/problems

EDUCATION: High School Diploma

CERTIFICATION/ LICENSURE/ REGISTRATION: N/A

EXPERIENCE AND SKILLS

• Strong Verbal Communications Skills, Strong Written Communications Skills, Excel - Intermediate Level, MS Word - Intermediate Level, Microsoft Outlook, Strong Customer Service Skills,
• History of working with surgical CPT and ICD-10 coding preferred
• EPIC EMR experience preferred

PHYSICAL REQUIREMENTS AND DEMANDS:

• Adequate hearing to perform job duties in person and over the telephone. Hears alarms/telephone/tape recorder/normal speaking voice.
• Must be able to accurately document pertinent information either by writing or typing.
• Must be able to communicate clearly in person and over the telephone.
• Balancing: Occasionally within shift (1-33%)
• Bending: Occasionally within shift (1-33%)
• Climbing: Occasionally within shift (1-33%)
• Crouching: Occasionally within shift (1-33%)
• Kneeling: Occasionally within shift (1-33%)
• Lift above shoulders/head: Occasionally within shift (1-33%)
• Lift from floor level up: Occasionally within shift (1-33%)
• Lift from waist level up: Occasionally within shift (1-33%)
• Lifting 10 lbs. maximum and occasionally lifting and/or carrying articles: Occasionally within shift (1-33%)
• Lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs: Occasionally within shift (1-33%)
• Pulling with force: Occasionally within shift (1-33%)
• Reaching above head: Occasionally within shift (1-33%)
• Reaching above shoulder: Occasionally within shift (1-33%)
• Sitting: Continuously within shift (67-100%)
• Squatting: Occasionally within shift (1-33%)
• Standing: Frequently within shift (34-66%)
• Walking: Frequently within shift (34-66%)

WORKING ENVIRONMENT:

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to dust/particulate matter.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be exposed to potential electrical shock.
• May be exposed to radiation/electromagnetic energy.
• May be exposed to toxic, caustic, chemicals, and / or detergents.
• May be required to change from one task to another of different nature without loss of efficiency or composure.
• May be scheduled as needed, including overtime.
• May perform emergency care.
• Periods of high stress and fluctuating workloads may occur.

.All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $19.5-$27.31

Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide