Surgical Scheduler - Cardiology, Stamford

The Surgical Scheduler schedules all surgical cases. When needed pre-certifies patients for surgery. Maintains communication with OR scheduling staff, patients, and providers.

Schedule:  8am - 5:30pm fully onsite in Stamford, CT. Flexibility required to provide coverage at our secondary locations in Norwalk, Darien, New Canaan, and Greenwich as needed. 

Why You’ll Love Working Here:

•    Work-Life Balance: Monday–Friday schedule, (no nights, no weekends!)

•    Comprehensive Benefits Effective Day One of Employment: Medical, dental, and vision coverage

•    Generous Paid Time Off to recharge and enjoy life outside of work (21 days)

•    Retirement Savings Plan with employer contributions

•    Career Growth Opportunities within a leading healthcare system

•    Supportive Team Environment focused on collaboration and patient care

If you’re ready to make a difference and grow your career in healthcare, apply today and join a team that cares for you as much as you care for patients!

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

• Schedule surgery for all patients as necessary. Schedule post-operative appointments and enter into the physician’s schedule.


• Provide the patient with pre-operative instructions and answer any outstanding questions or concerns the patient may have regard the procedure as appropriate.


• Books surgeries for all patients (inpatient and outpatient) when the doctors are scheduled to be in the OR as appropriate.


• Collaborates with the Stamford Hospital Scheduling department to book all procedures Per protocol


• Review all CPT / ICD 10 codes with physicians for booking sheets.


• Write pre-operative request and fax to PCP or specialist as appropriate requested physician.


• Receive & Review pre-operative testing & history and physical from requested  PCP’s or specialist as appropriate physician’s office and submit to pre-admissions department for review.


• Enter encounter into physician schedule.


• Scan all appropriate documentation including testing into patients medical record.


• Call insurance company for verification of CPT / ICD 10 codes for prior authorization.


• Document prior authorization in patients’ medical record.


• Receive and answer telephone calls from patients, regarding questions about surgery times and/or cancellations. 


• Book all x-ray localizations with Central Scheduling (Radiology) for patients having breast excisions. As appropriate to specialty.


• Book Sentinal Node injections with Central Scheduling (Radiology) to coordinate with Lymph Node procedures as appropriate to specialty.


• Coordinate surgeries with other physician offices for shared surgeries.


• Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible.


• Call PCP’s specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon’s review if not received in specified timeframe according to current protocol.

QUALIFICATIONS/REQUIREMENTS

• HS Diploma or equivalent required.


• Excellent telephone skills.


• Excellent customer service / communication skills.


• 2 years previous experience in a similar position preferred.