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Surgical Services Coordinator, Boston, MA
This is a 3-month contract position with Sigma, Inc. supporting the Radiation Oncology Department at Beth Israel Deaconess Medical Center in Boston, MA. The role is full-time, Monday–Friday, 8:00 am–4:30 pm, and primarily administrative with sedentary physical demands.
Key Responsibilities:
Schedule patient procedures, surgeries, testing, follow-ups, and post-operative appointments
Notify patients of appointments by phone, mail, and in person
Provide patients with clear instructions regarding procedures, testing, and surgery
Maintain and update physician/surgeon schedules using Epic EMR and Outlook
Register patients and ensure accurate demographic and referral information
Coordinate with internal departments and external partners for resources and preauthorization
Obtain and process referrals and ensure all required paperwork is complete
Communicate and post daily schedules; update staff on changes
Serve as a liaison between patients, providers, and outside agencies
Requirements:
High school diploma or GED (required)
3–5 years of experience in a healthcare scheduling or coordination role
Experience handling patient phone calls, appointment confirmations, and check-ins
Familiarity with Epic EMR, medical scheduling, referrals, and pre-admission testing coordination
Work Environment:
Mostly sedentary; occasional walking or standing
Light lifting (up to 10 pounds occasionally)
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