Surgical Services Coordinator

POSITION SUMMARY:  The Surgical Coordinator will ensure that each patient and their family have a positive experience at Cataract & Laser Institute Surgery Center.  This position will most often be the first line of contact to our new patients and their families as well as the last line of contact.  This position involves every aspect of the total patient experience from start to finish.  Kindness, consideration, smiles, and empathy to every situation is a requirement.  Without positive patient care all responsibility listed below would not exist. 

REPORTS TO:  Director of Nursing

ESSENTIAL RESPONSIBILITES:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.      

• Printing of surgical schedules


• Identify new or returning patients, and acquiring a surgical chart accordingly


• Print surgical chart packets and patient labels


• Initial assembly of the surgical chart in accordance with the schedule


• Prepare demographic sheet and insurance card packet for anesthesia


• Complete operative notes, present to surgeon for signing, properly copy/file


• Assist in patient admission and collection of funds during each surgery day


• Filing of completed charts to the surgical filing system


• Place reminder call with pre-surgical instruction to all surgical patients


• Assist surgical coordinator in scheduling and education of patients and family


• Place one day post-operative call to patients


• Perform quarterly and annual physical inventory and report to administrator


• Assist the Facility Administrator, Director or Nursing, and Billing Specialist as needed

 EDUCATION AND/OR EXPERIENCE:

• High school graduate, or equivalent


• Previous experience in ambulatory surgery preferred


• Knowledge in medical terminology preferred

COMPETENCIES:

• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)


• Excellent organization, verbal and written communication skills


• Ability to speak clearly and have patients understand language without misinterpretation or confusion


• Professional maturity, appearance and demeanor required


• Ability to work independently and handle multiple tasks simultaneously


• Strong organization skills


• Demonstrate a commitment to Standards of Care and Vision Today principles


• Report for schedule work shifts in a dependable and timely fashion pursuant to MWEC attendance policy

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

• Physical Activity: Talking, Hearing.


• Physical requirements: Sedentary work. Involves sitting most of the time.


• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

PERSONAL DEVELOPMENT:

• Staff members are required to meet training expectations within the initial 90-day probationary period


• Obtaining certification in ophthalmic field is encouraged