Surplus Sales Associate

About PCs for People

PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.

About The Role

The Surplus Sales Associate plays a key role in maximizing the value of donated and decommissioned technology by preparing, listing, and selling refurbished IT hardware across multiple e-commerce platforms. From learning to identify non-mission surplus items to testing and photographing the product to listing items and keeping inventory organized, the role requires a detail-oriented, tech-savvy individual who thrives in a fast-paced warehouse environment and enjoys blending hands-on work with digital sales operations.

Key Responsibilities

Inventory Management

• Organize and stage tested IT equipment for online listing.
• Sort and categorize incoming surplus inventory in the warehouse
• Maintain accurate inventory records and ensure items are properly labeled

Listing Preparation 

• Photograph IT hardware with attention to clarity and detail for online presentation.
• Create compelling and accurate product listings across platforms such as eBay, Amazon, and internal sales portals.
• Enter detailed product data including specifications, condition, weights, and dimensions to support accurate shipping estimates.
• Conduct basic product testing to verify functionality and condition. . 
• Draft listings for review and final posting. 

Market Analysis 

• Research comparable products to determine competitive pricing strategies. 
• Monitor market trends and adjust listings to optimize visibility and sales.

Operational Support

• Assist with packing and shipping sold items as needed.
• Maintain a clean and organized workspace.
• Perform additional duties as assigned.

Desired Skills/Qualifications

• 1+ years e-Commerce experience preferred
• Basic understanding of consumer and/or enterprise-level IT hardware a plus
• Excellent computer/internet experience in working in Windows PC environment a must
• Great verbal and written communication skills
• Ability to photograph and upload accurate photos of items while maintaining a high aesthetic quality
• Attention to detail
• Must be flexible, resilient and open to change
• Must be a self-starter with strong motivation and desire for continuous learning and improvement
• Ability to work in a general warehouse environment

What We Value

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker
• Previous networking and/or installation experience highly desirable 

Physical Requirements

• Prolonged periods of sitting or standing at a workstation or service counter
• Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
• Frequent use of computer, phone, and other office equipment
• Capability to communicate clearly in person, by phone, and over digital platforms
• Frequent bending, kneeling, crouching, and reaching
• Capability to work in various indoor non temperature controlled environments
• Manual dexterity to handle tools, and small components
• Extended periods of walking or standing throughout the workday
• Visual acuity to read labels and perform detailed tasks
• Willingness to adhere to physical safety protocols

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

Benefits Include:

Medical - Choice of Plans

Dental - Choice of Plans

Vision

401k with Match

Voluntary Disability Insurance

Voluntary Life Insurance

PTO

EEO Statement

We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.