Surveillance Agent

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Pledge for Success:

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Observes all gaming and property activity including but not limited to, cashiering operations, slot operations, cash handling, and count rooms.

Primary Duties and Responsibilities:

• Promotes superior guest service

• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

• Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities

• Digitally records activities in the casino, count rooms, slot booths, cashier cages, and back of house areas, and reports all illegal and unusual activity

• Completes training on an ongoing basis

• Maintains confidentiality of sensitive information

• Performs other duties as assigned

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

• Candidate is open and receptive to learning new methods.

• Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.

• The ability to effectively learn and demonstrate proficiency in surveillance camera operation is required.

• Must be able to observe and report in an objective manner.

• Ability to work in a secluded, enclosed environment for extended periods of time.

• Must be able to work various shifts and flexible hours.

• Must be willing to work in a smoking environment.

• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Work experience in surveillance, investigations, or gaming industry.

• CCTV experience.

*Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments.

Graveyard Shift: 11:00 p.m. - 7:00 a.m. (Weekends Required, & Holidays) Days Off Mid-Week

Work Shift:

Wages:

Knock, knock. Hear that sound? That's opportunity!