Surveillance Agent

Essential Job Functions:

• Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution


• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property


• Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence


• Must be able to pass various tests to include but not limited to all table games and Surveillance system


• Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor


• Participate in confidential internal and external investigations


• Conducts research on subpoena requests from state and federal authority


• Completes daily reports and incident reports to document your activity


• Held accountable for the accuracy and thoroughness of departmental records and reports


• Supports other employees, supervisors, and management, regarding protection of assets in their respective departments


• Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention


• All other duties as assigned

Qualifications:

• Excellent verbal and written communications skills in English


• Must be 21 years of age or older


• Gaming industry experience preferred


• Ability to identify color (casino tokes are color coded)


• Basic math skills – pre-employment assessment required (add, subtract, multiply and divide)


• High school diploma or General Education Degree (GED), some college preferred


• Ability to analyze documents and reports


• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to sit, stand, walk and use hands to control surveillance tools


• Must occasionally lift and lift up to 25 pounds


• Frequently required to stoop, crouch or kneel


• Must be able to work flexible hours including evenings, weekends, and holidays


• Ability to interact with others while maintaining a courteous and positive demeanor


• Exposure to climate environments