Surveillance Officer (Caesars New Orleans)

The Surveillance Officer protects property/company assets and maintains integrity of the company using clandestine surveillance operations.

• Maintains surveillance on designated areas and activities. 

• Records irregular activity as required. 

• Operates all surveillance equipment, including, but not limited to DVR’s, monitors, switches, computers, controllers, and cameras as assigned. 

• Provides CCTV (closed camera television) and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance. 

• Presents oneself as a credit to Caesars and encourages others to do the same. 

• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

• High school diploma or GED is required.  Some college preferred.
• Must have excellent Math Skills
• Must have a desire to learn broad knowledge of games and casino rules, procedures and administration. 
• Must have a desire to learn camera equipment and methods of operation and recording as required. 
• Must be able to identify those cheating methods, and other irregular activities. 
• Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation as well all regulatory after training periods.   
• Must be able to get along with co-workers and work as a team. 
• Must present a well-groomed appearance.
• Highest level of integrity, ethics, & trustworthiness are required.
• Excellent interpersonal, verbal, and written skills are essential.

Additional Requirements: 

• Must be able to maneuver to all areas of the casino. 

• Must be able to sit or stand for long hours observing numerable CCTV screens. 

• Must be able to work and maneuver in close quarters. 

• Must be able to see and also remember the specific details of incidents and persons.

• Must have the manual dexterity to operate the following equipment: DVR’s, monitors, switches, computers, controllers, and cameras. 

• Must be able to give court testimony when necessary and write detailed reports. 

• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary. 

• Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment. 

• Excellent vision (including peripheral) is needed to protect the games. 

• Must be able to read, write, speak, and understand English. 

• Must be able to respond to visual and aural cues.

GAMING PERMIT: Non-Key