Surveillance Officer (Full Time)

Responsibilities:

• Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.


• Monitor activity for criminal activity, violation of Missouri Gaming Commission regulations, and/or violation of company policies and procedures.


• Appropriately record activities and report observations to company and Missouri Gaming Commission officials.


• Appropriately record surveillance activity in daily log.


• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, market plans, and team member and patron information.


• Keep work area in a clean and orderly manner.


• Ensure the safety and security of all guests and team members.


• Comply with all policies and procedures established by Bally’s KC and departmental management.

Competencies: 

• Show proficiency in operating surveillance systems and related software.


• Exhibit strong analytical abilities to interpret surveillance footage and identify irregularities.


• Ability to write clear and concise reports using correct grammar and punctuation.


• Demonstrate exceptional observational skills with the ability to remain focused for extended periods.


• Knowledge of all table games and casino internal controls.


• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.


• Read, write, and understand simple instructions.


• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.

Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.


• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


• Exposure to variable temperatures, smoke, steam, and wet areas.


• The noise level in the work environment is usually somewhat loud.

Target Salary Range: 

$18.00 - $21.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change any time with or without notice. 

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