Surveillance Operator

VACANCY ANN#:     STOI-26-024

TITLE:                        SURVEILLANCE OPERATOR-STC

DEPARTMENT:         SPOKANE TRIBAL GAMING ENFORCEMENT DIVISION

SUPERVISOR:          SURVEILLANCE SUPERVISOR

LOCATION:               AIRWAY HEIGHTS, WA

STATUS:                   REGULAR FULL-TIME

RATE OF PAY:          $21.22 - $26.52 PER HOUR - DOE

OPENING DATE:      MARCH 25, 2026

CLOSING DATE:      APRIL 1, 2026

INTRODUCTION:

The Surveillance Operator is responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life, assets and the property, and observes all procedures, standards, systems and policies of the Spokane Tribal Gaming facilities

MAJOR DUTIES AND RESPONSIBILITIES:

• Monitors, understands and ensures compliance with the policy and philosophy pertaining to loss prevention

• Will ensure that all gaming activities conform to the Tribal Regulations, Standards, Guidelines, Minimum Internal controls and Policies and Procedures established for Gaming.


• Responsible for maintaining the highest level of confidentiality in the department.


• Must understand basic room operations and be able to keep all recordings functional.


• Responsible for documenting and reporting any gaming deviations to the Investigator, Surveillance Supervisor and/or Gaming Commission, Staff and Casino Administration as required.


• Must monitor the table games to detect violations of rules, dealer errors and possible cheating or scams.


• Must monitor the cashier cages, slot machines, hard count and the restaurant area for any procedural deviation that could affect Tribal assets.


• Must pass written tests for each casino department as supervisor finds necessary.


• Facilitates the flow of information, by attending regularly scheduled departmental meetings.


• Maintains a consistent and regular attendance record.


• Held accountable for the accuracy and thoroughness of departmental records and reports.


• Write comprehensive, daily reports utilizing computer programs such as Microsoft Word and Excel. 


• Conduct observations of all gaming activity in reference to the compliance of the Spokane Tribal Gaming Code rules and regulations.


• May assist other departments of the gaming agency


• Must have ability to develop and maintain working relationships with casino personnel and management


• Ability to learn, understand and apply the regulations as set forth by the Spokane Tribal Gaming Commission


• Maintain positive peer relationships and provide assistance in a professional manner


• Must display professional behavior at all times.


• Must have the ability to read, analyze and interpret the most complex documents.


• Must have ability to respond effectively to others.

• Other job related duties as assigned.

KNOWLEDGE, SKILLS  AND ABILITIES REQUIRED FOR POSITION:

• Must be able to work independently, be detail oriented (written and verbal), and have a consistent attendance record, and exercise discretionary judgment.


• Must be willing to work with others while conducting investigations.


• Knowledge of all applicable gaming regulations, both current and in the future.


• Must maintain knowledge of all possible cheats and scams within the gaming industry.


• Must have exceptional communication skills both verbal and written and the ability to multi-task


• Knowledge of, and experience with, closed circuit and digital television equipment preferred


• Ability to monitor casino, write log entries and reports intelligently and legibly

MINIMUM QUALIFICATIONS:

• Must have a High School Diploma or equivalent


•  Minimum of 1 year experience in Casino Gaming and/or Regulation of Gaming and/or Law enforcement


• Must have experience with Windows based computer systems and Microsoft Office software


• Gaming experience in casino or regulatory environment preferred


• Must have a valid Washington State Drivers License and shall be required to submit driving abstract prior to employment and on a quarterly basis as determined by Commission, Enforcement Division Director or Supervisor at his/her expense.


• Must be able to pass a background investigation and maintain eligibility requirements

*Tribal Preference Applies - Tribal Preference grants preference in employment to qualified enrolled Spokane Tribal Citizens, Spouses of Spokane Tribal Citizens, First Line Descendants of Spokane Tribal Citizens, and Citizens of other Tribes and Other Applicants, in that order.

MUST APPLY ONLINE: https://spokanetribe.bamboohr.com/careers/

Confirmation receipt of on-line application submission and interview status will be sent to all applicants e-mail address used when applying. Applicants are responsible to regularly monitor their e-mail for interview notifications.

Contact:

(509) 458-6527

 E-mail:   [email protected]

Applications Must Be Received In The Human Resources Department No

 Later Than 4:30 p.m. on the Closing Date

The Spokane Tribe Reserves The Right To Hire According To Its Indian Preference Policy

Applicants May be Subject To A Pre-Employment Drug Test Positions

All Positions With The Spokane Tribe Are Subject To A-90 Day Orientation