Survey Technology Specialist

Join a dynamic team at the forefront of geospatial innovation! As a Survey Technology Specialist, you'll work hands-on with cutting-edge Trimble survey and MGIS equipment offered by AllTerra Central. Your role will be pivotal in ensuring our customers receive top-tier, fully functional technology solutions. From prepping and testing to troubleshooting and delivering, you'll be immersed in the latest advancements in surveying and geospatial technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

RENTALS

Engage with the latest Trimble technologies to ensure each unit is optimized and ready for field deployment.

• Coordinate rental requests with customers and the sales team via phone, email, and in-person.
• Manage rental tracking using Microsoft Business Central
• Execute pre-rental inspections and quality assurance testing for all outgoing equipment kits.
• Perform post-rental inspections on all returned equipment, identifying and documenting any issues or damages.
• Oversee the entire shipping and receiving process for all rental gear.

NEW EQUIPMENT SALES

Embrace the opportunity to work with state-of-the-art geospatial tools and contribute to delivering exceptional customer experiences.

• Ensure all company QA/QC measures are followed and achieved, including loading operating systems, software, firmware, system files, preset settings, and licenses on appropriate devices
• Test all equipment to ensure it is fully functional and ready for use upon receipt by the customer
• Work closely with our sales and operation teams to ensure delivery deadlines are achieved

OTHER DUTIES AND RESPONSIBILITIES

Support our mission to lead in geospatial excellence by assisting in operations and customer interactions with professionalism and technical expertise.

• Resolve a variety of technical issues for walk-in clients, ensuring a positive and efficient service experience.
• Work closely with our operation and supply teams to achieve inventory compliance and maintain inventory control.  

POSITION REQUIREMENTS:

• Experience with Trimble survey, construction, or MGIS products and software is essential. Passion for technology and innovation is highly valued.
• High School Diploma, GED, or equivalent commensurate experience is required. 
• Highly motivated and ambitious.
• Ability to speak in a professional manner and communicate well via phone, email or in person
• Computer Literate – MS Office preferred 
• Collaborate effectively with colleagues to achieve shared objectives.
• Strong time management and organizational skills, with a track record of meeting all weekly and monthly goals.

PREFERRED REQUIREMENTS:

• Ability to successfully work with multi-level experienced individuals
• Must be able to interact professionally in all interactions 
• Reliable and timely
• Demonstrates integrity
• Ability to handle stress
• Ability to multitask
• Ability to work with little supervision
• Ability to present complex technology in a simplified and clear manner

KNOWLEDGE, SKILLS, and ABILITIES:

• Strong attention to detail and adaptability to handle several tasks simultaneously.
• Proficient in Microsoft Office – Word, Excel, Outlook, Internet, Teams, and SharePoint.
• Excellent interpersonal and public relations skills.
• Excellent verbal and written communication skills.
• Flexibility to work past normal business hours as necessary.

COMPUTER SKILLS/EQUIPMENT USED:

• General office equipment (computer, printer, fax, copy machine), scanner, and calculator.
• Computer knowledge in a Windows environment.
• Forklift pallets in warehouse, load and unload delivery trucks

WORK ENVIRONMENT: 

• The noise level in the work environment is usually moderate.
• Professional, clean, and comfortable office environment.

PHYSICAL ABILITIES: 

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk, hear, stand, and use hands to grasp, manipulate, or feel objects. The employee is frequently required to walk and occasionally required to sit, stoop, kneel, crouch or crawl, climb or balance, and reach with hands and arms.
• May be required to lift, carry, or move and position items weighing up to 50 lbs. as necessary.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Requires daily work on a computer for 6 hours or more viewing the screen and fingering the keys.
• Ability to move about the office to access file cabinets, office machinery, etc.
• Able to work in a fast-paced, multi-tasked environment.
• Sitting at a desk for long periods of time.
• Able to work in a fast-paced, multi-tasked environment.