SW Performance Test Team Lead

Required Travel :No Travel \nManagerial - No \nLocation: Alpharetta, GA \n\n## Who are we?\n\nAmdocs helps the world\u2019s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains \u2013delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com\n\nAt Amdocs, our mission is to empower our employees to \u0027Live Amazing, Do Amazing\u0027 every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.\n\n\u003ciframe width=\"560\" height=\"315\" src=https://www.youtube.com/embed/j4BzOFa1cIY?si=pUxqoisMoe2cvBz4 title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen\u003e\u003c/iframe\u003e\n\n## In one sentence\n\nThe Performance Test Lead is responsible for defining, planning, and executing performance testing strategies to ensure application scalability, reliability, and stability under expected and peak workloads. This role leads to performance testing activities across projects, works closely with cross functional teams, and ensures performance risks are identified and mitigated early in the delivery lifecycle.\n\n## What will your job look like?\n\nPerformance Testing Strategy \u0026 Planning \n\u2022 Define and own the end to end performance testing strategy across applications and platforms. \n\u2022 Identify performance testing scope, objectives, success criteria, and risks. \n\u2022 Create and maintain performance test plans, scenarios, and schedules aligned with release timelines. \n\u2022 Ensure coverage for load, stress, endurance, spike, and scalability testing. \nTest Design \u0026 Execution \n\u2022 Design realistic workload models based on business usage patterns. \n\u2022 Develop, review, and maintain performance test scripts using approved tools. \n\u2022 Execute performance tests in SIT, UAT, and pre production environments. \n\u2022 Coordinate test execution windows with environment, infrastructure, and release teams. \nAnalysis \u0026 Reporting \n\u2022 Monitor system performance metrics including: \no Response times \no Throughput \no Resource utilization (CPU, memory, disk, network) \n\u2022 Analyze test results to identify bottlenecks, capacity constraints, and failure points. \n\u2022 Produce clear, executive ready performance reports with findings, trends, and recommendations. \n\u2022 Provide go/no go recommendations for production releases from a performance perspective. \nDefect Management \u0026 Optimization \n\u2022 Log, track, and manage performance defects through resolution. \n\u2022 Collaborate with development, architecture, DB, middleware, and infrastructure teams to drive fixes. \n\u2022 Validate performance improvements through re testing and benchmarking. \nLeadership \u0026 Coordination \n\u2022 Lead and mentor performance testing team members. \n\u2022 Coordinate with: \no Development teams \no DevOps / Infrastructure \no Database and middleware teams \no Business and product stakeholders \n\u2022 Ensure performance testing is integrated into CI/CD pipelines where applicable.\n\n## All you need is...\n\nTechnical Skills \n\u2022 Strong experience with performance testing tools such as: \no LoadRunner \no JMeter \no Gatling (or similar) \n\u2022 Solid understanding of: \no Web and API based architectures \no Microservices and distributed systems \no Databases (SQL/NoSQL) \no Middleware and messaging systems \n\u2022 Experience analyzing system metrics using tools like: \no AppDynamics, Dynatrace, Splunk, Grafana, or similar \n\u2022 Knowledge of capacity planning and performance tuning concepts. \nRole Expectations (Telecom Domain) \n\u2022 7\u20138 years of hands on experience in performance testing within telecom environments, including OSS/BSS platforms, network provisioning, inventory, activation, and assurance systems. \n\u2022 Prior experience as a Performance Test Lead preferred, with the ability to: \no Own end to end performance testing for telecom applications and network driven workflows \no Lead performance test planning, execution, and reporting across complex, integrated systems \n\u2022 Strong understanding of telecom architectures and workflows, including: \no Service provisioning and activation \no Network inventory and design systems \no Order management and fulfillment flows \n\u2022 Experience validating performance for high volume transactions, large datasets, and peak traffic scenarios common in telecom environments. \n\u2022 Proven ability to analyze performance metrics, identify application, database, middleware, or network bottlenecks, and work with cross functional teams (Network, OSS, Infra, DevOps) to drive resolution. \n\u2022 Ability to provide clear, executive ready performance readiness assessments and go/no go recommendations for releases impacting telecom operations. \nExperience \n\u2022 8+ years of overall a performance testing role. \n\u2022 Experience working in enterprise scale applications. \n\u2022 Hands on experience in Agile / SAFe / DevOps environments.Bachelor\u0027s degree in Science/IT/Computing /industrial engineering or equivalent/system analysis\n\n * Minimum 4 years of experience in a software testing SDLC environment and methodologies.\n * In-depth knowledge in the domain (Methods \u0026 testing tools functional or non-functional).\n * Experience in leading tasks and/or mentoring testers (low scale).\n * Telecom experience/knowledge.\n * Amdocs business and cross portfolio knowledge\n\n\n\n## Soft Skills \u0026 Competencies\n\n\u2022 Strong analytical and problem solving skills. \n\u2022 Excellent communication skills with the ability to present findings to technical and executive audiences. \n\u2022 Ability to manage multiple priorities and work under tight deadlines. \n\u2022 Proactive mindset with a strong sense of ownership and accountability.\n\n## Preferred Qualifications\n\n\u2022 Experience with cloud platforms (AWS, Azure, GCP). \n\u2022 Performance testing in CI/CD pipelines. \n\u2022 Exposure to telecom, financial services, or large infrastructure platforms. \n\u2022 Relevant certifications (LoadRunner, JMeter, ISTQB Performance Testing).\n\n## Why you will love this job:\n\n\u2022 Ability to grow and gain many opportunities for professional development \n\u2022 We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! \n\u2022 We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!\n\n#LI-JS1\n\nAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce\n