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Swedish Speaking Customer Service for Automotive industry

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Job Description - Swedish Speaking Customer Service for Automotive industry

Mercier Consultancy MD is excited to offer a fantastic opportunity for Swedish Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who have a passion for cars and excellent customer service skills. As part of our dedicated team, you will assist customers with their inquiries related to automotive products and services, ensuring a seamless communication experience in Swedish.


Key Responsibilities

  • Manage customer inquiries about automotive products, services, and features via phone, email, and live chat in Swedish.
  • Provide assistance with product selection, features, specifications, and pricing.
  • Support customers in troubleshooting issues and managing warranties and repairs.
  • Document customer interactions accurately and follow up to ensure satisfaction.
  • Collaborate with dealership teams and technical staff to provide timely solutions to customer inquiries.
  • Stay updated on new automotive trends and products to provide accurate information to customers.
  • Fluency in Swedish (both written and spoken) is essential; proficiency in English is a plus.
  • Prior experience in customer service, especially in the automotive industry, is preferred.
  • Strong communication skills and a friendly, approachable demeanor.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to handle customer inquiries in a professional and efficient manner.
  • Proficient in using computer systems and customer relationship management (CRM) software.
  • Willingness to work flexible hours, including weekends as necessary.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Swedish Speaking Customer Service for Automotive industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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