Syndications Account Manager Sr.

Description
Location:

On site in New Orleans, LA., Houston, TX., Memphis, TN., Charlotte, NC., Raleigh, NC.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Summary:
The Syndications Account Manager Sr. partners with the specialty and wholesale lines of business RM’s and PM’s to fulfill syndicated and agented facilities where the Bank serves as the lead or agent.
This individual is a part of the syndications deal team and takes ownership of the day-to-day relationship with the lender bank partners or clients after the initial closing. These facilities are extended to the Bank’s largest and highest value and require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities.
This individual builds strong relationships with business partners throughout the organization and works closely with multiple parties including the relationship team, operational partners, the customer, internal or external counsel and other third-party vendors to achieve a well-coordinated and timely closing.
The account manager manages the ongoing servicing of syndications originated in their assigned line of business. The account manager builds relationships with lender banks and clients and acts as a liaison between LOB’s and the lender banks and clients to ensure clear and timely communication and in a manner that reflects positively on the reputation of the Bank. The account manager develops money management strategies, including managing all incoming and outgoing wires and ensuring that cash flows and wires adhere to internal policies and that settlement occurs timely and accurately. The account manager facilitates the application of all payments and settlement across lender banks. The account manager performs all maintenance over the life of the loan, to include advances, payments, fee computations, modifications, prepayment penalties and ultimately payoff.
Essential Duties and Responsibilities:
Responsibilities include performing maintenance, calculations and adjustments on complex interest and fee accruals, verifying and funding all incoming funding requests from banks in a timely manner. Managing the day-to-day needs of the relationship post-closing.
Knowledge:
Extensive understanding of syndication and participation ecosystem and concepts, i.e. pro rata shares, accruals

Strong knowledge of syndicated and agented loan structures and credit documentation

Deep understanding of processes such as drawdowns, pay downs, line sub limits such as swing lines and letters of credit (L/C)

Knowledge of servicing account maintenance

An understanding of General Ledger and reconciling functions

Mastery of best practice execution of loan documents, terms and conditions

Knowledge of LSTA market standards

Abilities:
To comprehend a credit agreement and all related syndicated loan documentation

To translate the terms of the facility into the servicing system’s structure in a way that accurately reflects the terms of the loan(s)

To perform loan accounting functions (extensive balancing within each facility)

To defuse tense situations or difficult customer interactions

To handle multiple tasks and prioritize

To work with little supervision but know when to ask for help

To work under pressure and remain calm

To maintain a healthy relationship with partners and lender banks

To take a systematic approach to work & plan ahead to train/educate others.

Skills:
Ability to make decision regarding operational and administrative risk as related to syndicated credits

Impeccable customer service and customer centric focus

Strong analytical and problem-solving skills

Excellent verbal and written communication skills across all levels of the organization

Proficient computer skills, especially Microsoft Office applications

Attention to detail and able to identify potential issues

Comfort with ambiguity

Education and/or Work Experience Requirements:
Bachelor's degree in Finance or related discipline required

3 - 5 years of previous experience in loan system administration and / or loan closing and due diligence

Knowledge of ACBS loan system a plus

About Us:
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights:
Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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