Salary :
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At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
This role is for a Windows Systems Administrator (SA2) who will work shift-work - 12 hours shift up to 4 days a week, to include a Saturday or Sunday and rotate from days to nights (4 weeks of days, 4 weeks of nights).
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).
Capabilities
- Provides support for implementation, troubleshooting and maintenance of IT systems
- Manages the daily activities of configuration and operation of IT systems
- Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Provides in-depth experience in trouble-shooting IT systems
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
- Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Required Qualifications
- TS/SCI with agency appropriate poly
- Seven (7) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.
- The position requires the candidate to be 8570 Level 1 compliant.
The Benefits Package
- Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
- Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
- A Choice of Medical Plan Options, some with Health Savings Account (HSA)
- Vision and Dental
- Life and AD&D Benefits
- Short and Long-Term Disability
- Hospital Indemnity, Accident, and Critical Illness Insurances
- Optional Identity Theft and Legal Protection Services
Additional benefits include:
Full-time employees have the option to participate in a variety of voluntary benefit plans including:
Company Environment & Perks
- Employee Referral Bonus Eligibility up to $10,000
- Mobility Among Wyetech-supported Contracts
- Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
- Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
- Employees receive two complementary branded clothing orders annually.
$42.42 - $104.64 an hour
Pay Range: $42.42 - $104.64 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.
Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Affirmative Action Statement:
Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.
Accommodations:
Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [email protected]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.
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