System Administrator

System Administrator

Location: Foster City, CA

Duration: 6 Months

Description:

Client is developing autonomous driving from the ground up, including creating a unique vehicle tailored to autonomous driving.

The Base Operations team at Client supports all fleet-level maintenance and repair operations.

This includes the backend engineering support team that delivers various aspects of technical content and support, with a key focus on improving operational efficiencies.

As the Base Ops System Administrator, your primary role will be to work closely with the Client Business Applications team for SAP data management, data accuracy, and SAP system improvement projects to enable system success within our Base Operations department. This will involve deep cross-functional collaboration with the Base Ops Program Management team, Strategic Operations, Data Science, Fleet Support team, and the Base Ops Engineering team.

The secondary focus of the Base Ops System Administrator will be on monitoring and supporting Base Ops vital systems and assets, devising solutions, managing new software and hardware rollouts, delivering training where needed, providing maintenance and troubleshooting for any problems when they arise, and contributing to the formulation of the overarching system infrastructure within Base Operations.

This role may also include some aspects of website development / maintenance and support of operational data analytics databases and dashboards.

Overall, this role will engage in projects and initiatives related to Information technology and the creation of tools and processes that promote employee efficiency while contributing to the operational uptime of our autonomous fleet.

Responsibilities:

SAP support:

Acting data steward for SAP data management - Vehicle list, Work Center, Measuring points and counters, Maintenance Task list, Maintenance plan, Catalog Codes, maintaining the Vehicle and Equipment lists

Work with the Business applications team for As-Maintained BOM structure clean-up activities in SAP and to resolve issues resulting in data inaccuracies.

Configuration management support in SAP for Base Operations ahead of Client milestones

Identify and lead SAP product improvement and automation initiatives by collaborating with the Business Applications team

Evaluation of SAP user experience for the current system, identify and lead improvement initiatives

Be the go-to expert for the SAP system, provide maintenance and troubleshooting for any problems when they arise

Work with the internal training team to build out module-specific training targeted toward various BaseOps SAP users

General System Administration / Hardware/Software Infrastructure support:

Provide general IT application support for vital Base Operations systems and infrastructure, interfacing with our Corporate IT teams and advocating the needs of our department

Drive IT infrastructure and application improvement projects based on learning from data analytics and feedback from our customers

Provide development, maintenance, and operational support for our Technical Publications / service manual authoring application, release software, and customer website

Improve the current documentation review process by working in coordination with the BaseOps documentation team

Support the development and usage of data analytics tools/dashboards to help improve the operational efficiency of the BaseOps team and our autonomous fleet

Lead data auditing and compliance to ensure better data accuracy and governance across operationsWork with internal and external partners to communicate project status, activities, and achievements

Qualifications:

BS / MS in Information Technology

5 years of experience in a similar System Admin Support role

Exceptional verbal and written communication skills.

Proven ability to cross-integrate multiple platform systems

Strong orientation to detail

Ability to prioritize daily workload and other assignments

Analytical and problem-solving skills to troubleshoot and diagnose issues

Prior experience working on ERP systems. Experience with SAP is a plus.

Proven skills with G Suite products

Experience with Jira / Confluence or similar ticketing and wiki services

Experience with Web development tools like Oxygen and setting up related data analytics

Experience with UI development/maintenance including UX studies

Coding experience - HTML, CSS, and JavaScript

General IT system awareness

Bonus Qualifications:

Experience working with SAP

ERP/SAP certification

Experience developing web applications

Experience with mobile solutions (tablet/phone) is a plus

Experience with developing dashboards and data analytics tools

Experience in a highly dynamic start-up environment

Prior systems support of vehicle fleets

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