System Administrator - Information Technology

As the Information Technology System Administrator, you will help manage the IT systems of a fast growing, software driven manufacturing company. This role is hands-on and focused on building, maintaining, and evolving a reliable and high performing network and systems environment that can scale and adapt as the business continues to grow. 

Why SendCutSend?

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you! 

What you’ll do

• Help manage the IT environment including network infrastructure, system architecture, servers, and shop floor hardware to ensure reliability, security, and performance
• Manage Windows and MacOS based computer equipment and deployment 
• Willing to get your hands dirty working on equipment and installations
• Coordinate onboarding and offboarding with Human Resources to ensure employees have the right equipment and access from Day One
• Manage deployment, access, licensing, and renewals for all software including manufacturing systems such as SigmaNest
• Help support regulatory and customer compliance requirements including NIST, FISMA, DFARS and ITAR controls
• Work closely with all departments across the company and travel to our other company facilities as needed to support daily operations and long-term initiatives
• Help build and maintain strong defenses against cyber threats in close collaboration with Engineering
• Partner with IT management on future technology initiatives and company wide projects

Minimum Qualifications

• Strong experience with Ubiquiti UniFi environments including VLANs, routing, firewalls, site to site connections, wireless design, and security rules
• Advanced knowledge of Google Workspace administration
• Familiarity with Active Directory management
• Strong understanding of networking fundamentals including TCP IP, switching, routing, VPNs, and segmentation
• Ability to communicate clearly and effectively with employees at all levels of the company
• Proven ability to build scalable IT processes and manage outside vendors
• Ability to think strategically while also executing day to day work
• Ability to adapt in a fast growing environment and lead change with team buy in
• Willingness to travel periodically to SendCutSend locations, including Texas and Kentucky and future locations 
• Willingness to be on call as needed

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field or equivalent experience
• 3-5 years of experience in systems administration, network engineering, or similar roles
• Familiarity with Microsoft 365/Entra ID and/or Azure platforms and FIPS-validated network gear is a plus
• Certifications such as CompTIA Security+, CompTIA Network+, Unifi Full Stack (UFSP)
• Experience supporting highly automated and browser based manufacturing systems
• Background in manufacturing such as CNC, fabrication, or similar environments 

Physical Requirements

• Ability to lift and move IT equipment such as computers, monitors, and networking hardware
• Ability to stand, walk, or sit for extended periods while supporting office and Production floor systems

Work Environment

• This role works across office, engineering, and manufacturing environments
• May include exposure to production areas with machinery, noise, and temperature variations