At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference.
Ready to make an impact? Let’s grow together!
What You’ll Be Doing:
Understands the credit union’s strategic direction and ensures systems configuration and processes continue to align with WESTconsin’s strategic priorities
Partners with business unit leaders to ensure the systems are configured to support their requirements
Tracks and manages documents within the electronic document management system; designs the system, assigns metadata, develops workflows and creates tags for credit union staff
Leads or participates in projects and process improvements as a Subject Matter Expert (SME) for system applications and implements advanced configurations in support of efficient processes for our employees and members
Accepts delivery of documents, maps fields for efficiency, implements workflows, tests live production environments, and communicates changes to users
Completes navigation configuration, script implementation, and database configuration in system application environments. Assists other business units as applicable with these changes.
Recommends and implements system configurations that ensure data security and integrity, while in compliance with policies, procedures, and internal and external assessments and audits
Partners with third parties for issue resolution, system testing, product implementation, and system enhancements
Provides afterhours support as needed for system upgrades, patches, or issue investigation
Manages multiple projects concurrently and shifts priorities as required to meet business requirements and deadlines
Delivers training using appropriate adult learning principles, instructional methods, and change management techniques. Identifies and accommodates, where possible, special training needs
What You’ll Need to Be Successful:
Why Choose WESTconsin:
Visit WESTconsin Careers
Westconsin Credit Union Careers
WESTconsin Credit Union can help with loans, mortgages, refinances, and other financial and banking needs. Visit our 15 locations throughout western Wisconsin and Eastern Minnesota.
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