Jovian Concepts, LLC is seeking a Systems Administrator Level 3 for an exciting opportunity in the Annapolis Junction, MD area. At Jovian Concepts, our people drive our success. We're seeking talented professionals eager to deliver specialized, cutting-edge solutions that protect and support our nation's most critical national security missions.
The ideal candidate will be responsible for providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Our benefits include:
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