Systems Administraror - SCTE

Aspire Software is looking for a AI Product Engineer to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

About the job:

We're looking for a technically capable, process-minded IT/Systems Administrator to own our cloud infrastructure and internal IT operations. You'll be the go-to person for keeping our systems reliable, secure, and well-documented — and you'll have real latitude to improve how things work. This is a remote-friendly role that suits someone who thinks like a developer but operates like a sysadmin.

Cloud Infrastructure (AWS)

• Administer and maintain core AWS services including EC2, RDS/Aurora MySQL, WAF, Load Balancers, and Availability Groups
• Manage networking components: VPC, VPN, and Route53 DNS
• Support app-level services including Elasticache, SQS, SNS, and S3
• Provision and manage infrastructure as code using Terraform and CloudFormation
• Monitor infrastructure health, set up alerting, and respond to incidents
• Manage cost visibility and surface optimization opportunities (right-sizing, reserved instances, etc.)

Systems & Application Administration

• Support and maintain LAMP stack environments (Linux, Apache, MySQL, PHP)
• Administer Atlassian products (Jira, Confluence, etc.) including users, permissions, and project configuration
• Manage Microsoft 365 and Active Directory: user provisioning/deprovisioning, group policies, and access controls
• Maintain and troubleshoot SSL/TLS certificates and domain configurations

Security & Compliance

• Support annual SOC 2 compliance efforts, including maintaining system documentation, access logs, and audit-ready evidence
• Enforce least-privilege access controls and conduct periodic access reviews
• Assist with vulnerability management: patching schedules, security scanning, and remediation tracking
• Support incident response procedures and maintain runbooks for common failure scenarios
• Manage secrets and credentials using tools such as AWS Secrets Manager or similar vaults

IT Operations & Support

• Own the employee lifecycle for IT: onboarding/offboarding, hardware provisioning, and software licensing
• Maintain a device management program (MDM) for company-issued laptops and endpoints
• Provide escalation-level support for internal staff on infrastructure, access, and tooling issues
• Manage vendor relationships for software subscriptions and IT services

DevOps & Process Improvement

• Bring a DevOps mindset to internal tooling — automate repetitive tasks and reduce manual toil
• Maintain and improve CI/CD pipeline infrastructure where applicable
• Champion strong documentation habits: runbooks, architecture diagrams, change logs, and SOPs
• Actively evaluate and leverage AI tools to improve team workflows and operational efficiency

Must-Have

• Hands-on AWS administration experience across the services listed above
• Proficiency with Terraform and/or CloudFormation
• Solid understanding of LAMP stack fundamentals
• Experience administering Atlassian products (user management, permissions, spaces/projects)
• Familiarity with Microsoft 365 and Active Directory administration
• Strong written communication and documentation discipline
• Experience supporting or operating within a SOC 2 compliance environment
• Comfortable using AI-assisted tools in day-to-day work

Nice-to-Have

• Experience with endpoint/MDM solutions (e.g., Jamf, Intune)
• Exposure to SIEM tools or log aggregation platforms (e.g., CloudWatch, Datadog, Splunk)
• Scripting ability in Python, Bash, or similar for automation tasks
• Familiarity with zero-trust networking or SSO/IdP platforms (e.g., Okta, Google Workspace)
• Prior experience in a startup or scaling SaaS environment