Systems Administrator

SAFETY:

• Promote the Safety Culture of Agri-service


• Attend all safety training both in person and virtual.


• Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) 


• Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.


•  Maintains a clean office environment.

ESSENTIAL FUNCTIONS:

• Analyze system logs, and identify potential issues with network and computer systems


• Perform routine audits of network and computer systems and software


• Apply operating system updates, patches and configuration


• Install applicable software on new and existing hardware


• Add, remove or update user account information, reset passwords, etc.


• Answer technical queries and assist users


• Responsible for network and computer security

• Responsible for network and computer system performance tuning

• Troubleshoot any software and network related problems


• Troubleshoot cellphone and tablet issues


• Serve as IT liaison between the company, manufacturers, and tech services


• Order, setup and distribute company cellphones and tablets


• Program and support company phone system


• Recommend technological upgrades


• Lead department projects as needed


• Learn and support business applications


• Train users on the proper use of software


• Management of inventory for software components


• Maintain accurate documentation of system installations, configurations and upgrades


• Assist with Office 365 software issues


• Troubleshoot Microsoft operating systems, the Office suite, and other corporate software


• Complete other job-related functions as needed


• Configure and maintain monitoring software


• Performs other duties as assigned

KNOWLEDGE SKILLS AND ABILITIES:

• Building rapport, welcoming attitude with superior communication and customer service skills

• Knowledge and experience with Windows and Mac operating systems


• Knowledge and experience with Active Directory

• Knowledge and experience with mobile devices


• Knowledge and experience with Microsoft Exchange


• Knowledge and experience with Office 365

• Knowledge and experience with Azure


• Knowledge and experience with Hyper-V

• Working knowledge of Power BI is a plus


• Strong problem-solving skills


• Strong project management skills


• Ability to organize work, prioritize tasks and multi-task.

EDUCATION AND EXPERIENCE:

• Associates degree in IT, technology, and/or business OR equivalent previous experience


• Must be able to communicate effectively in English (speak, read, write, comprehend)


• Must be willing to complete role specific training as requested by management

PHYSICAL CHARACTERISTICS:

• Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting


• Must be able to frequently lift and/or move up to 10 pounds


• Must be able to meet all safety requirements for applicable safety policies

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.