Statement of Work

for Systems Administrator

I.  Background

The Oregon Department of Agriculture (ODA) is undertaking two major
technology modernization initiatives: the Data Center Modernization (DCM)
Project and the Mac to Windows Transition Project. These projects establish the
foundation for ODA's enterprise technology strategy by modernizing identity services, infrastructure, server environments, endpoint management, and workstation platforms. ODA
requires an experienced Systems Administrator to augment internal staff and
provide technical expertise throughout these initiatives while also assisting
with operational support as needed.

II.  Objective

Provide senior-level systems administration services to support planning, implementation, testing, deployment, documentation, operational
readiness, and ongoing operations for ODA's technology environment during the
engagement.

III.  Scope of Services

·         Support the Data Center Modernization and Mac to Windows Transition projects.

·         Administer Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Azure,
DNS, DHCP, and related infrastructure.

·         Support Microsoft Intune, Group Policy, endpoint management, Windows imaging,
workstation deployment, and device lifecycle management.

·         Assist with server migrations, identity modernization, domain consolidation, and
infrastructure modernization.

·         Develop and maintain technical documentation, standard operating procedures, and
knowledge transfer materials.

·         Participate in testing, pilot deployments, production implementations, and troubleshooting.

·         Provide Tier III technical support and assist with day-to-day operational systems
administration activities as assigned.

·         Coordinate with ODA staff, project managers, vendors, and stakeholders.

·         Perform other related systems administration duties necessary to support project and operational objectives.

IV.  Deliverables

The Contractor shall provide:

·         Professional systems administration services in accordance with this Statement of Work.