Systems Administrator I (Kansas City, KS)

If you are someone wanting to make a difference in the communities that we serve and join one of the strongest large banks in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services.

Position Summary

The Systems Administrator I role primarily involves managing Windows endpoints using Microsoft Intune, as well as assisting in the administration of company-owned iOS and BYOD mobile devices. In addition, you will provide basic support for Windows server environments, contributing to monitoring, patching, and day-to-day operations. This role will also assist in administering, managing, and maintaining the successful and continued operation of the bank’s servers and server-based applications. 

Essential Duties & Responsibilities

The duties include but are not limited to the following:

• Assists and supports the Infrastructure Team in delivering professional quality computing expertise to the Information Technology department.
• Enroll, configure, and maintain Windows 11 endpoints using Microsoft Intune.
• Deploy applications, updates, and patches through Intune.
• Monitor compliance, security baselines, and device health.
• Troubleshoot endpoint issues and escalate as needed.
• Intune administration and general software deployment for an enterprise environment.
• Application deployment includes customization tools such as Microsoft, Adobe and Java. 
• Assist with configuration and support for company-owned iOS devices.
• Help manage BYOD iOS and Android devices through Intune’s MDM and MAM tools.
• Testing and installation of service pack upgrades, hot fixes and third-party application upgrades as needed. 
• Create, maintain, upgrade, and deploy Server and Desktop Operating Systems and Intune’s associated infrastructure capability.
• Perform routine checks on Windows Server systems (e.g., disk usage, services, event logs).
• Assists and supports the Infrastructure Team in managing, monitoring, and maintaining all servers, server-based applications (such as email, email filtering, email archiving, Web filtering, file and print services), backup/restore functions, and directory services management.
• Implements best practices for administering and securing servers and server-based applications. 
• Participates in providing server performance monitoring, reporting, evaluation, and optimization. 
• Proactively and assertively address issues as they arise. Advises management on networking requirements and problems. Makes cost-effective recommendations. 
• Participate in developing and documenting procedures for managing servers, including the development, and testing of business continuity plans. 
• Installs, configures, and troubleshoots server operating systems, network operating systems, and server-based application software as directed including backup/restores and troubleshooting. 
• Serves as an escalation point/resource for Level I Technicians to resolve workstation-related and application-related issues. 
• Proactively and assertively address issues as they arise. 
• Coordinates with staff at various levels within Security Bank of Kansas City and with vendors and consultants, as directed.
• Performs other related duties as assigned or directed.

Required Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Solid troubleshooting and critical thinking skills.

· Demonstrate an understanding of patch management and application delivery including Windows Autopatch.

· Demonstrate an understanding of Microsoft Intune, including the key components: 

o Device Configuration and Compliance Policies

o Autopilot

o Software Deployment

o Scripts and Remediations

· Relative experience configuring servers and Microsoft Windows Server 2016/2019/2022.

· Familiarity with Windows 11, iOS, and Android platforms.

· Demonstrate an understanding of with client/server application interoperability.

· Demonstrate an understanding of supporting, configuring, and administering: 

o Active Directory

o Group Policy

o Intune Modern Policy

o PowerShell

· Operational understanding of: IP-based network technologies; computer-related security issues as they relate to securing   Microsoft Windows Servers; VPNs; and VLANs.

· Excellent communication skills and demonstrated ability to collaborate with diverse individuals, including   negotiation skills. 

· Ability to analyze and integrate information from relevant sources. 

· Understanding of IT security best practices and patch management processes.

· Remains composed under stress and take responsibility for delivering on personal and organizational commitments. 

· Solid problem-solving skills and ability to respond to changing circumstances and priorities in a focused manner. 

· Possession of a valid driver’s license, to include the ability to travel locally. 

· Preferences will be given to candidates who have banking industry experience, relevant technology certifications.

· In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work daily.

Minimum Education 

· Associate’s   degree in an information technology-related field and/or equivalent   combination of relevant education and experience. 

Valued, but not required skills & experience 

· Microsoft Entra & Azure

· Office365/Exchange On-line

· Multi-factor Authentication/2FA

· MDM/Intune

· Microsoft SQL Server maintenance

· Microsoft SharePoint/Teams/OneDrive

· Microsoft Certificate Services or other 3rd   party CA services

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is regularly required to walk, talk, see and hear. The general level of physical activity would be defined as sedentary. The employee is occasionally required to stand and frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Regular attendance and punctuality are necessary and essential functions.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is required to comprehend and use basic language, either written or spoken, to communicate information and ideas, both simple and complex. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations; also requires use of problem-solving skills including formulating and applying appropriate course of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Other Information:

Accommodations will be made to allow for meeting requirements when it does not place an "undue hardship" on Security Bank of Kansas City. Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Security Bank of Kansas City is an Equal Opportunity/Affirmative Action employer.