Systems Administrator Mid-Level

ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Mid-Level Systems Administrator.

Responsibilities:

• Provides support for implementation, troubleshooting and maintenance of IT systems. 
• Manages IT system infrastructure and any processes related to these systems. 
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc. 
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. 
• Provides support for the escalation and communication of status to agency management and internal customers. 
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process. 
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements and updates to improve reliability, security, and performance.
• Creates, and maintains RedHat Linux virtual machines running in a cloud infrastructure (Amazon AWS).
• Evaluates systems for IAVA compliance and applies necessary security updates/patches.
• Performs command line system administration tasks on virtual machines.
• Handles regular system backups and periodically tests backups for functionality.
• Communicates with developers and dev ops team members to provide system administration support.

Essential Duties and Responsibilities:

• Apply patches and upgrades.
• Troubleshoot server issues. 
• Administer customer accounts
• Deploy monitoring tools.
• Deploy applications and tools.
• Assist with escalated customer tickets.
• Installation and cabling of equipment

• Requires TS/SCI with FS Polygraph
• Bachelor’s degree in a technical discipline
• 10 years' experience as a SA in programs of similar scope, type, and complexity
• 5 years of additional SA experience may be substituted for a bachelor’s degree
• Linux command line system administration (CentOS, RedHat, Amazon Linux, or equivalent)
• Experience applying system updates via yum or equivalent patching repository
• Experience working within a cloud environment a plus (Amazon AWS, Azure, or equivalent cloud infrastructure with virtual machines)
• Experience or knowledge of RedSeal Network Mapping tool a plus
• Knowledge of software deployed on systems a plus but not required (Elasticsearch, Docker, Kubernetes, Nifi)

Desired:

• Syslog/NxLog
• Nagios or other similar monitoring applications
• Scripting experience (Python/Perl)

Benefits for this position include:

• 401K plan with company contributions (safe harbor and profit sharing)
• 11 Federal holidays, 21 Days PTO
• Medical, Dental, & Vision with substantial company contributions
• Company provided Life, LTD and STD Insurance
• Health Savings Accounts/ Flexible Spending Accounts
• Referral Bonuses
• Performance Bonuses
• Tuition Assistance for Education, Training, and Professional certifications
• Career Development

Many factors can influence final salary including, but not limited to relevant prior work experience, specific skills and competencies, education, and certifications. Final salary can also be influenced by a position’s geographic location, Federal Government contract labor categories, and contract wage rates.

The salary Range for this position is: $155,000-205,000

ITC is an Equal Opportunity employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition) citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.