Systems Administrator/Helpdesk Employee

Systems Administrator/Helpdesk Employee

Why This is an Exciting Role:

As a Systems Administrator/Helpdesk Employee at Boeing Intelligence & Analytics, you will be responsible for ensuring the smooth operation of our IT systems, providing technical support to users, and maintaining the security and integrity of our network infrastructure. This role offers an exciting opportunity to work in a dynamic environment where you will be at the forefront of supporting global missions and national security efforts.

What Makes BI&A Different:

As a fully owned subsidiary of The Boeing Company, BI&A offers an optimal mix of a small company environment with exceptional opportunities supported by a large corporation.

Every day, Boeing Intelligence & Analytics supports global missions by building and delivering intelligence, analytics, and cyber solutions that enable users to advance national security. From hardware and software engineering solutions to analytics that keep this nation safe, we create value that meets users' needs. With vibrant partnerships and innovative approaches, we serve the Intelligence Community through innovation and vision. We have provided our customers with the tools needed to counter evolve global and cyber threats, and to improve wartime decision-making.
Our talented employees bring software development, systems engineering, and advanced analytics expertise.
We offer numerous prime contract opportunities with customers headquartered in Maryland, Virginia, and the District of Columbia, as well as subcontract opportunities that align with our areas of focus and additional opportunities nationwide through our parent company.
We have current open positions on awarded programs across diverse customer sets and are anticipating upcoming contract awards with a 5-year life cycle and an additional 5 option years.
Our diverse portfolio allows our employees to move to other projects and teams as they gain further proficiency in their current skill set and learn new skill sets along the way.
We offer hands-on access to cutting-edge technologies and a culture of technical excellence.
Experience and Qualifications:

To excel in this role, the ideal candidate should possess the following experience and qualifications:

Required Education and Years of Experience:

Bachelor's degree in Computer Science, Information Technology, or related field
Minimum of 2 years of experience in systems administration or helpdesk support
Required Qualifications:

TS/SCI with ability to obtain a poly
Proficiency in administering Windows and Linux-based operating systems
Experience with troubleshooting hardware and software issues
Knowledge of network protocols and security measures
Strong communication and customer service skills
Ability to work independently and prioritize tasks effectively
Desired Qualifications:

Active TS/SCI with polygraph
Certification in relevant IT disciplines (e.g., CompTIA A , Network , Security )
Experience with virtualization technologies (e.g., VMware, Hyper-V)
Familiarity with cloud computing platforms (e.g., AWS, Azure)
Background in cybersecurity principles and best practices
Experience working in a classified or sensitive environment

Telework Availability:

No telework available

Work Location:

Annapolis Junction, MD or Elkridge, MD

Summary Pay Range:

Please note that the information shown below is a general guideline only. Pay is based upon candidate experience and qualifications, as well as market and business considerations.

$80,000 - $93,000
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