Systems Administrator-Journeyman (ServiceNow)

Overview:

G2IT is seeking a Journeyman Systems Administrator to support client-facing strategic initiatives and ensure the effective implementation and maintenance of automated solutions. In this role, you will work on large, complex programs, contribute to high-visibility and mission-critical efforts, and play a key role in advancing G2IT’s IT Service Management operations for both internal teams and our clients.

We are specifically looking for a candidate with hands-on ServiceNow experience who is interested in growing into a ServiceNow Platform Developer. This role offers strong opportunities for professional development and career progression, making it an excellent fit for individuals looking to expand their expertise within the ServiceNow platform.

Key Responsibilities:

• Install and configure new software releases, perform system upgrades, evaluate and apply patches, and resolve software-related issues.


• Perform regular system backups and recovery to ensure data protection.


• Maintain data files and monitor system configurations to ensure integrity and performance.


• Manage the functionality and efficiency of one or more operating systems.


• Set up administrator and service accounts, maintain system documentation, tune system performance, install system-wide software, validate and implement critical system patches, and allocate mass storage.


• Assist with scheduling, planning, and overseeing system upgrades.


• Develop functional requirements through collaboration with end users and coordinate with development teams to implement system enhancements or changes.


• Monitor and control computer operating systems, ensuring optimal performance and availability.


• Assist in identifying methods and techniques for improving system operations and troubleshooting procedures.

Requirements:

• Bachelor’s degree (BA/BS) in a related field.


• Minimum of 4 years of relevant experience.


• S. Citizenship required.


• Active DoD Secret Clearance (minimum).


• CompTIA Security+ certification (minimum).


• ServiceNow experience

Annual Salary $75k, depending on experience