Systems Analyst - Global People Systems

Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Computer Science Travel Percentage :

1 - 5%Job Description

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team



The Global People Systems team is the technology arm of People Delivery, an operational group dedicated to supporting all Worldpay people in their quest to advance the way the world pays. We serve all the Worldpay people, across the entire organization. We are passionate about their needs, and we deliver solutions that are technology-enabled but human-centric.



About the role:



As a Systems Analyst in the People Systems team, you’ll act as the voice of the customer to ensure that we deliver outstanding colleague experiences that help our people advance the way the world pays. You’ll work as part of a team in an agile environment where the whole really must be greater than the sum of the parts. And to do that, you must be a self- motivated, proactive, and out-of-the-box thinker.



In this role you will be…



• Identifying improvement opportunities, working with stakeholders to reengineer processes, define requirements for enhancements and new solutions, and supporting the development of strategies involving people, processes and technology in the HR space to improve employee experiences and productivity.

• Analyzing business and user needs, documenting requirements and translating them into proper system requirement specifications.

• Designing or supporting HR business processes to solve complex problems considering people and systems capacity and limitations, operation time and form of desired results.

• Formulating and defining system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Developing test plans, test cases, and supporting test execution to ensure systems and processes perform as expected.

• Advising business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzing marketplace, industry, and our company in order to stay abreast of people, process and technology trends that could improve our ways of working and how we support our team and our colleagues.



What you will need:



Knowledge of end-to-end systems development life cycles, e.g. waterfall, iterative, and other modern approaches to software development.
A demonstrated ability to apply this knowledge within the team and across the enterprise, considering multiple stakeholder groups simultaneously.
Proficiency in solutions design and requirements definition disciplines, leveraging model driven design tools and techniques including conceptual solution component models, business process models, use cases, etc..
Excellent customer relationship skills that build high levels of customer satisfaction for internal and external clients
Demonstrated experience supporting and implementing complex HR systems (e.g. Workday, ServiceNow, Kronos, ADP, SABA).
A bachelor’s in computer science or information systems or equivalent experience.

What we offer you

A competitive salary and benefits
A variety of career development tools, resources and opportunities
The chance to work on some of the most challenging, relevant issues in the payment industry
Time to support charities and give back in your community

LI-SM2




FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $103,010.00 - $173,060.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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