Systems Analyst I

Job Summary

As a Systems Analyst I, you will take a proactive role in resolving system issues, improving processes, and enhancing user experiences. You will work closely with Business Analysts, Business Unit Managers, and IT teams to recommend system improvements, address complex issues, and support end users. 

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Analyze business needs and recommend system modifications to improve efficiency.


• Research and resolve complex operational issues.


• Serve as the primary point of contact for system-related inquiries and troubleshooting. 


• Conduct testing, debugging, and documentation of system upgrades. 


• Act as a liaison between IT teams, vendors, and business users to clarify requirements. 


• Maintain and update internal system documentation. 


• Assist in training team members and end users.


• Maintain confidentiality and security of sensitive information.


• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.


• Complete all mandatory annual compliance training.


• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.


• Perform other duties and special projects as assigned. 

Job Requirements

Education:

• Bachelor’s degree in business or computer information systems, or related field, or equivalent combination of education and experience

Required:

• 2+ years of experience in systems analysis, troubleshooting, and business process improvement. 


• Strong problem-solving, analytical, and conceptual thinking skills.


• Ability to conduct research and apply findings to system improvements.


• Proficiency in Microsoft Office Suite and familiarity with banking regulations. 


• Strong self-motivation, attention to detail, and curiosity for learning new systems.  

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.


• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.


• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.


• The employee will frequently communicate and must be able to exchange accurate information with others.


• The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.