Systems Analyst Lead

We are seeking an experienced Systems Analyst Lead to join the Technology team. This role leads a team of analysts responsible for the development, maintenance, and support of core banking platforms and related applications. The Systems Analyst Lead partners with business stakeholders to improve processes, support key initiatives, and enhance productivity while serving as a critical liaison between business units, technology teams, and third‑party vendors.

RESPONSIBILITIES: 

• Understand business processes, system capabilities, and integration.


• Act as a liaison between business units, Technology, and third-party vendors.


• Provide Tier 3 support for Fiserv Premier, Integrated Teller, BPM, Commercial Center, Weiland including digital products such as Zelle and QuickBooks.


• Participate in the rollout of new applications/products, including testing, user acceptance, and performance monitoring.


• Review system enhancements/releases with business unit owners to ensure alignment with business goals, providing test scripts and scenarios.


• Identify opportunities for business process improvements and establish efficient processes, prioritizing demand.


• Support business users in analyzing and developing solutions through process and technology improvements.


• Communicate project status, escalate issues, and manage timelines and action items.


• Evaluate features and solutions both tactically and strategically, considering the entire ecosystem.


• Participate in special projects, compliance reviews, financial audits, and due diligence reviews.


• Document processes and procedures for ongoing support.


• Identify training needs and assist with relevant training.


• Lead, mentor, and develop a team of analysts.


• Conduct performance reviews and provide feedback.


• Foster a collaborative and high-performance team culture.


• Delegate tasks effectively to ensure efficient workflow.


• Support team members' professional growth and address challenges.

QUALIFICATIONS:

• BA/BS in Computer Science, IT, or related field OR equivalent experience in a similar Team Lead role


• Experience with core banking platforms and applications. (e.g., Fiserv Premier, Integrated Teller, BPM, Commercial Center, Weiland, Zelle, etc.)


• 5+ years’ experience as a Business or Systems Analyst


• Knowledge of bank regulatory requirements and compliance


• Experience in the banking or financial services industry


• Project Management experience would be a plus


• Proven people management and team mentoring experience


• Superior communications skills and ability to engage with diverse audiences


• Self-directed with strong problem-solving and collaboration abilities


• Demonstrated experience in taking initiative, working in a fast-paced environment with skillful prioritization


• Ability to work independently and in a team setting

ABOUT BRIDGEWATER BANK:

Picture yourself at one of the Twin Cities’ best places to work, surrounded by people who challenge you, support you, and inspire you to be your best. Welcome to Bridgewater Bank.

We are on a mission to be the finest entrepreneurial bank in the Twin Cities. Like true entrepreneurs, we run fast and lean. We are in constant evolution and the runway for personal and professional growth is long. People are our strength, and that’s why we’ve created and sustained an award-winning culture that promotes growth and celebrates the big and little wins along the way.

At the end of the day, we believe competitive salaries, top-tier benefits, a hybrid work model, and transparency into the business is a given. Working together toward something meaningful with people you enjoy, is just a bonus!

COMPENSATION & BENEFITS:

The typical annual base pay range for this role is between $94,500 - $134,200. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

Bridgewater Bank provides a broad offering of competitive benefits including (but not limited to):

• Healthcare (medical, dental, vision)


• Basic term and optional term life insurance


• Short-term and long-term disability


• Parental leave


• 401(k) with employer match


• Paid vacation & paid holidays

PLEASE NOTE:

The above is intended to describe the general content of and requirements for this position. It is not to be construed as an exhaustive list of duties, responsibilities, or requirements. It is Bridgewater Bank’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

STATUS: Exempt