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Systems Analyst Operations

icon building Company : Tritech Enterprise Systems
icon briefcase Job Type : Full Time
icon geo-alt Baltimore, Md

Number of Applicants

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Job Description - Systems Analyst Operations


TriTech Enterprise Systems (TriTech) is seeking an 'Expert Systems Analyst Operations' to support a State of Maryland contract in Baltimore, MD.  This hybrid contract is anticipated from July 14, 2025, through June 30, 2026.  In addition, this contract has two additional one-year terms from July 1, 2026, through and including June 30, 2028.  This candidate duties/ responsible include the following:
  •  Install, configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings, workflows, jobs, and other ETL processes).
  • Identify and troubleshoot system outages, installation issues, and application code errors running Java applications in AWS.
  • Generate and install security certificates and PGP keys.
  • Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.
  • Restore Informatica Power Center services and manage users and governance controls.
  • Configure, deploy, verify, and troubleshoot SSL certificates.
  • Read/understand/improve scripts related to the application, batches, and/or web services.
  • Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.
  • Provide options, recommendations, and additional actions related to resolving issues, mitigating risks, and resolving escalated items.
  • Work with configuration management tool Jenkins to automate tasks such as code check-in software build.
  • Manage, monitor, and configure the Splunk application monitoring tool.
  • Support releases and adherence to change control standards.
  • Perform scheduled maintenance activities such as patching, performance tuning, and backups.
  • Execute daily batch scripts, days, evenings, weekends, and holidays as required.
  • Perform capacity planning and scalability planning.
  • Work with JIRA Service Desk to manage Incidents and Change Processes.
  • Availability to work in rotation shifts mode.
  • Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
  • Configure, maintain, and troubleshoot Redhat Jboss, Fuse, Apache, and Tomcat HTTP servers.
  • Perform system troubleshooting by reading and deciphering app logs, and system logs from Splunk.
  • Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
Minimum Qualifications:
  • A minimum of three (3) years performing day-to-day Informatica PowerCenter operations, functions, administration, or troubleshooting tasks.
  • A minimum of three (3) years of experience as a Batch Operator using Control-M or equivalent.
  • A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment.
  • Experience working in the health insurance marketplace, healthcare, or health and human services domains.
  • Demonstrable analytical experience and ability to work in a complex system environment.
  • Demonstrable experience with application and batch integration.
  • Familiarity with Database and SQL functions.
  • Ability to troubleshoot system issues by collaborating with a team of system operations professionals.
  • Ability to work in a multidisciplinary team and effectively communicate with different functions.
Preferred Qualifications:
  • A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.
  • A minimum of five (5) years of experience as a Batch Operator or equivalent, supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.
  • A minimum of three (3) years of experience in identifying and troubleshooting system outages, installation issues, and application code running JBoss/Tomcat applications in AWS.
  • Experience demonstrating critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks, and resolving escalated items in supporting a large or complex infrastructure/systems.
  • Experience with operating, configuring, and troubleshooting Control-M or equivalent batch applications.
  • Experience managing web-based systems hosted on the AWS platform.
  • Working knowledge of Electronic Data Interchange (EDI) operations.
  • Understand java runtime environment concepts such as heap memory, thread dumps, garbage collection, etc.
  • Experience working with the Project Management Office (PMO) processes, policies, and procedures.
TriTech is an equal opportunity employer!
 
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