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Systems & Support Designer

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Job Description - Systems & Support Designer

Deploying and supporting Front End Engineering systems for the assigned product line. Support the development of product line specific training documentation on their use of the engineering software tools and processes. Provide onsite support as the first point of escalation for systems related issues, determining root cause, urgency and communications as necessary to keep all stakeholders informed. Maintain familiarity with COD processes for the assigned product line, inclusive of application/engineering decisions and methods, product offerings and design standards. Gather requests for system enhancements and communicate those to the appropriate development manager. Support continuous testing for systems enhancements and bug fixes as they are deployed. Knowledgeable of MI parts picking logic in order to troubleshoot parts picking errors and scope updates with product line enhancements. Be available for after-hours and weekend support. Participate in product line meetings on Front End Systems projects and continuous improvement activities, driving best practices and knowledge sharing across the various teams (engineering, design and systems) Associates degree from an accredited institution. Three (3) years of applicable experience with engineered-to-order (ETO) products and their associated configuration tools. No relocation benefit is offered for this position. Only candidates residing within the immediate area of the Greenwood, SC facility (50 mile radius) will be considered for this position. Active Duty Military Service member candidates are exempt from the geographical area limitation. Bachelor's degree from an accredited institution. Ability to interpret electrical and mechanical drawings.
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